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7232
June 2nd, 2004 14:00
Bad Image Check Sum
Fatal system error when logging off ( Dimension 4550) Windows XP
error: c000021a( Fatal system error) The windows system process terminated unsuccessfully with a status of:
ox0000005(ox00000000ox00000000)
Powerd off m/c on powering on. m/c will not boot,
Error STOP: c0000221(Bad Image Check sum) The image version.dii is possibly corrupt the Header Check sum does not match the computed check sum.
Have run full diagnostic tests no errors found
0 events found
No Events found!
dunedin
2.7K Posts
0
June 2nd, 2004 21:00
Hi,
Start bootup and press F8 repeatedly and see if you can get to the screen with
1. Safe Mode. Select this and if you get onto Windows do a System Restore
2. On same screen select "Last known good config"
If neither of these works I think you will have to do a repair of XP
Repair XP
Boot up with the XP CD in the drive and let Setup run. Go past the "C" and "R" repair options by presssing Enter just as if you're doing a clean install and you'll eventually get an option to "Repair an existing installation". That's the one you want. If it asks about formatting you've gone wrong, so start over.
You'll get to keep your existing apps & settings, but you need to re-install SP1, Windows Updates & any unsigned drivers afterwards.
http://michaelstevenstech.com/XPrepairinstall.htm
JRosenfeld
2 Intern
•
4.4K Posts
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June 3rd, 2004 08:00
http://aumha.org/win5/kbestop.htm
click 221 in the blue column on the left. Are you using Go Back?
http://support.microsoft.com/?kbid=316503
prs44
4 Posts
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June 3rd, 2004 22:00
Many thanks for information. System successfully recovered by booting with XP CD and using the repair installation option
dunedin
2.7K Posts
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June 4th, 2004 08:00
You are very welcome.
Glad it is sorted.