@ejn63 my engineer says it heat that causing it and that I use clean the PC and add thermal paste and he said I should pay 15,000 naira for both service is that true because I noticed it always crash once I am doing a heavy task like watching anime with high quality and opening multiple browser tab and it doesn't lag that the funniest part it just show PC run into an run need to restart and everytime it shows it always different error code I did hardware diagnosis but itsays the hardware is ok
The system is 15 years old and if it hasn't had internal cleaning and thermal pad replacement, that may help.
That said, if you're using the system for intensive work, a new(er) system would be a good idea -- on its best day, this system is too old to handle a contemporary workload.
ejn63
10 Elder
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30.7K Posts
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December 28th, 2025 22:24
Use Who Crashed (the free version is fine) to determine what's causing the blue screen.
user_388a8c
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December 29th, 2025 13:49
@ejn63 what is who crashed please is it an app
ejn63
10 Elder
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30.7K Posts
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December 29th, 2025 13:52
https://www.resplendence.com/whocrashed
user_388a8c
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4 Posts
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December 29th, 2025 13:57
@ejn63 my engineer says it heat that causing it and that I use clean the PC and add thermal paste and he said I should pay 15,000 naira for both service is that true because I noticed it always crash once I am doing a heavy task like watching anime with high quality and opening multiple browser tab and it doesn't lag that the funniest part it just show PC run into an run need to restart and everytime it shows it always different error code I did hardware diagnosis but itsays the hardware is ok
ejn63
10 Elder
•
30.7K Posts
0
December 29th, 2025 14:49
The system is 15 years old and if it hasn't had internal cleaning and thermal pad replacement, that may help.
That said, if you're using the system for intensive work, a new(er) system would be a good idea -- on its best day, this system is too old to handle a contemporary workload.
user_388a8c
1 Rookie
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4 Posts
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December 30th, 2025 14:31
@ejn63 okay but I already take the PC to my engineer I'm waiting to collect the PC I hope it works