Can Anyone Help With A Windows Media Issue

Question

I have a Dimension 8200.  I am running Windows XP and Windows Media 10.  When I put in DVD's to play, I continue to get the message:  WINDOWS MEDIA PLAYER HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE.  I am at a loss of what to do. I want to play DVD's, but it just won't work.   I have re-loaded my CyberLink dvd, and can play DVD's on that, but just wonder why I cannot do this when I am in Windows 10.  Can anyone help?   Thanks,   drmeh

MadThinker · Answer

Media player 10 is still very new and still has a lot of bugs. Try uninstalling and reinstalling this update.

drmeh · Answer

If I uninstall and reinstall will I loose the music I have stored?   Thanks again.   drmeh

MadThinker · Answer

No they will be fine just the program will be removed.

drmeh · Answer

I went back and REMOVED Windows Media 10, then went back and tried to download using Windows Media 9. I never had a problem with that. When I tried to do this, I was told I already had an UPDATED version and Media and it would not let me download Media 9. So then I did a fresh download of Media 10. When I went to play my DVD, it just sat there, this time without the Error Message, but would not play the DVD.

I do not know what to do from this point.

drmeh

Libra1 · Answer

Here is a thread I saved about problems with WMP 10 and SP2. I don't know if this pertains to you, but here's the link in case:

http://www.mcse.ms/message1119953.html

I hope this helps.

Sincerely, Libra

Windows General

Can Anyone Help With A Windows Media Issue

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