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9634

October 19th, 2006 16:00

Can I restore my original windows xp?

Someone install a diferent version of window in my dell notebook (in spanish), now I need some help to get back to my original version.
Thanks

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11.9K Posts

October 19th, 2006 16:00



nghersi86 wrote:
Someone install a diferent version of window in my dell notebook (in spanish), now I need some help to get back to my original version.
Thanks
 
Systems shipped after July 15, 2004 came with Symantec PC Restore. This utility restores the computer to an "as-shipped" condition. If you haven't reformatted, repartitioned, or otherwise modified the master boot record, it should work. Click here for instructions about Symantec PC Restore.

If the Symantec PC Restore utility won't work, but still resides on your computer, a Dell customer has figured out some ways to get it to work again. Note - If you removed this partition, it is not recoverable, cannot be downloaded from the internet, and cannot be shipped from Dell. Click here for ways to fix Symantec PC Restore. Users have also reported that the partition can be restored with Ghost 2003, and Ghost 9 using the '03 capabilities of it. If you boot to the Ghost 9 CD, select Advanced Recovery Taks, select Utilities, then Restore Legacy Image it should work - but you want to verify the image before attempting the restore. It's in a folder called IMG.

Systems that shipped beginning in early 2005 ship without Windows XP. You can contact Dell and request a CD and wait for it to ship, see Contact Us at the bottom of the page.

15 Posts

October 20th, 2006 02:00

Are you sure they just didn't change the Language in Control Panel, Date/Time/Language/Regional setting?
 
 
See if you can change the setting back. ... shouldn't have to reinstall.
 
check it out here...
 
 
 
Sunny

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12K Posts

October 20th, 2006 05:00

How do you let someone install a different operating system in your PC?

2 Posts

October 20th, 2006 09:00

hi
please help me !
i buy a DELL inspiron 6400 notebook
i want to make a recovery DVD/CD but in my notebook i have not this software:
start/programs/dell accessories/Dell™ OS Recovery Utility:smileysad:
 
in dell accessories i have "Express service code" program
 
can u help me ?
 
 
 
thank u very much

2 Intern

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12K Posts

October 20th, 2006 10:00

Did you read any of Rick's message above?????

2 Intern

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11.9K Posts

October 20th, 2006 20:00



uu99 wrote:
hi
please help me !
i buy a DELL inspiron 6400 notebook
i want to make a recovery DVD/CD but in my notebook i have not this software:
start/programs/dell accessories/Dell™ OS Recovery Utility:smileysad:
 
in dell accessories i have "Express service code" program
 
can u help me ?
 
thank u very much
 
You don't have that software because it hasn't been installed on a computer in over a year...

570 Posts

October 20th, 2006 20:00

uu99,

According to this , the option to create Recovery CD are for systems shipped between December 17, 2004 and July 15, 2005 only.

Contact Dell to get XP Reinstallation CD.

Read Rick's post above if you want to restore your system to as-shipped state.

Message Edited by sparkenh on 10-20-2006 04:16 PM

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