Cannot Display Certain Webpages. DNS Error.

Question

I recently discovered that i am unable to visit a single website that i regularly go to. When i click on the link it doesnt even try to load the page and automatically goes to the 'cannot be displayed' page. When i click properties i get :   res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm#http://www.tundrasolutions.com/forums/index.php?   I have searched the forum and online and havent found anything helpfull. Im running XP with SP2, yes i did use spybot recently. I have tried the SFC and i also tried using the system restore which has to be the most useless feature ever invented, it seems to have forgotten all my restore dates once i used it a couple times. Oh goody :)  I also tried repairing XP using the setup disc. Basically i have tried everything suggestion without doing a complete reformat. I had to do that about a month ago and i really didnt find it to be all that much fun. Now its looking like i need to do it again. I just got done burning 7 DVD's with all my info on there but still a PITA to do it.   Any ideas whats causing this like spyware or something, and if theres anything i can do to fix it short of reformatting? I have tried accesing it through Mozilla which gives me the same results, also tried replacing the DLL file. Same result.  Any ideas are appreciated.   Thanks

redwolfe_98 · Answer

from your post, i went to the website, and it worked, for me.. here is the link::   http://www.tundrasolutions.com/forums/index.php?=s   if you are still not able to access the website, try deleting your temporary internet files, and your cookies, in ie/tools/options/general, and see if that helps.. Message Edited by redwolfe_98 on 03-16-2005 09:26 AM

maxd · Answer

If that doesn't work go to the home page and click on the Forums link.

Haoleb · Answer

Yes i have done all of those things. I cannot access anything that has anything to do with tundrasolutions website. Its like theres something on here that doesnt work as soon as i try to get anything off their site. I suppose i will just have to reformat the computer again.

maxd · Answer

I'm thinking there's an easy solution. If you're not blocking popups and you have rebooted after removing cookies and TIF files you could try using their IP number instead of the www. Paste this in and see if it makes any difference. I wouldn't reinstall for such a small problem.     69.93.188.20   Did you try accessing it with your firewall down ? Are you accessing it from the same page (eg your home page) every time ? Message Edited by maxd on 03-16-2005 01:08 PM

Haoleb · Answer

Wow, thanks, Putting in the IP seems to work, however alot of the pictures and stuff dont seem to load in IE. Firefox works fine though. Perhaps i will just start using that broswer instead. Thanks for the help.

chuket · Answer

This usually fixes res. dns errors. Copy the bold text below to notepad and 'save as' dns.bat to the desktop and then run it. It must have the .bat extension to run. It simply replaces shdoclc.dll with a good copy from the i386 folder.

cd c:\WINDOWS\system32
if exist c:\WINDOWS\system32\SaveOld goto next
mkdir C:\WINDOWS\system32\SaveOld
:next
copy /y C:\windows\system32\shdoclc.dll C:\WINDOWS\system32\SaveOld\shdoclc.old
expand C:\i386\shdoclc.dl_ C:\WINDOWS\system32

pause
cls

exit

edit: changed move /y to copy /y

Message Edited by chuket on 03-17-2005 12:14 AM

Haoleb · Answer

Tried the code, didnt work. I still have the problem. As long as i access the site using the IP, and save the bookmark while im there, and dont try to type it in... it seems to work fine. thanks for all the help.

Usurperr · Answer

from a command line try ipconfig /flushdns

Haoleb · Answer

Thank you  Usurperr! that worked pefectly. back to normal! :)   I tell you this place is the best when it comes to getting computer help.

Usurperr · Answer

glad to be of assistance

Haoleb · Answer

Well bad news the problem is back. It just started up yesterday out of nowhere. I had not done anything besides just use internet.

I reformatted the computer and as soon as i was able to access the internet i tried going to the site and no go. Now this really bothered me because it was a fresh install, clean disc and it still was doing it. And now even the flushdns thing doesnt work. This is getting really frustrating!

jwatt · Answer

Haoleb,

At least as of now (1150 PST, 1 April 2005), there's a problem with the DNS setup for tundrasolutions.com. There are two listed nameservers for that domain. They are...

ns6.electrickitten.com and ns5.electrickitten.com

They are listed in that order.

The problem is that the name "ns6.electrickitten.com" cannot be resolved to an IP address! "ns5.electrickitten.com" can - its IP address is 69.93.188.20. But the order listed is normally the order used when a DNS client is trying to resolve an IP address, so an attempt to look up www.tundrasolutions.com using the nameserver ns6.electrickitten.com will fail. I'd claim that's a bug in the DNS resolver client. Since there are two nameservers listed, if the first one doesn't exist, the second one should be tried. Apparently that's not (always?) happening.

The problem needs to be fixed by the administrators of tundrasolutions.com. About the only recourse you have is to use the IP address for tundrasolutions.com until it's fixed. That's http://69.93.188.20/.

Jim

Haoleb · Answer

Thanks for the information. I will try and contact them with this information this weekend when i have access to another computer. I guess that would explain why it doesnt work even after a reformat

Windows General

Cannot Display Certain Webpages. DNS Error.

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