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snarky

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21 years ago

S

snarky

3 Posts

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5004

November 30th, 2005 18:00

Cannot install any software

Have a Dimension 2350 with XP Home sp1. We cannot install any software or updates.
Windows update keep's reqesting that we download the update software, says it is installed correctly but when we click on link to get updates goes right back to the screen saying we need to update to the most current update engine.
Also tried installing Norton Anti Virus, no go on that either.
What the heck is causing this?
  • G

    GreyMack

    2 Intern

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    2190 Posts

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    Posted November 30th, 2005 19:00

    It may be that the user account has limited priveleges. It may be necessary to use an account with administrator priveleges for installing programs and updates. It is recommended you use an account with limited priveleges for most things, so that malicious software is less likely to be inadvertently installed, and use an account with administrator priveleges only when necessary.

    GM

    Message Edited by GreyMack on 11-30-2005 01:59 PM

  • S

    snarky

    3 Posts

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    Posted November 30th, 2005 21:00

    Thnks for the info. I will look at it and try a few things. It seems odd that there had been some prior updates on Mircosoft update but now cannot update or install anything. Hope you are correct, then I can get some sleep!
    Thanks again.
  • G

    GreyMack

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    Posted December 1st, 2005 04:00

    It may be that the new update engine can only be installed by an account with administrator priveleges, while the new updates themselves may be installed using an account with limited priveleges, after the new update engine is installed. Fun, isn't it?

    GM
  • S

    snarky

    3 Posts

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    Posted December 1st, 2005 14:00

    Yeah, it is a REAL JOY! Did not get a chance to look at it last night, will try tonight and see if that is the problem. I sure hope that is all it is!
    Thanks a bunch.

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