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February 27th, 2007 22:00
Cannot logon because domain is unavailable
OS- XP Home SP2 Hardware is Inspiron -1200
Stopped my printer during print cycle., then shut down the laptop -two hours later it was still shutting down.( Frozen) I had to power off. When I rebooted after power off I get to user screen with a message box saying The system cannot logon because the domain ( My laptop name) is unavailable. Then if you select any user a pop open window opens with enter password box. If any thing is entered or just hit enter the same message pops up that the domain is unavailable. I can boot up in safe mode.
Did a system restore to a known good point , but does not change anything.
XP Home is not suposed to be able to logon to a Domain like XP Pro.
Something is hosed in windows system I believe.
Any help or suggestions???? Anyone know of a hotfix for this??"
Stopped my printer during print cycle., then shut down the laptop -two hours later it was still shutting down.( Frozen) I had to power off. When I rebooted after power off I get to user screen with a message box saying The system cannot logon because the domain ( My laptop name) is unavailable. Then if you select any user a pop open window opens with enter password box. If any thing is entered or just hit enter the same message pops up that the domain is unavailable. I can boot up in safe mode.
Did a system restore to a known good point , but does not change anything.
XP Home is not suposed to be able to logon to a Domain like XP Pro.
Something is hosed in windows system I believe.
Any help or suggestions???? Anyone know of a hotfix for this??"
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RoHe
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February 27th, 2007 23:00
If that doesn't do it, try booting in Safe Mode and running the windows system file checker:
click start>run
type in: sfc /scannow
(space between sfc and /)
click ok
Insert XP CD if sfc requests it. Reboot when it's done.
Ron
Message Edited by RoHe on 02-27-2007 05:50 PM
Hank W
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February 28th, 2007 00:00
RoHe
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March 1st, 2007 01:00
Came across these (and others) with a google search, so guess you're not alone:
http://techrepublic.com.com/5208-11183-0.html?forumID=5&threadID=188984
http://support.microsoft.com/kb/324141
Microsoft KB324141 applies to Win2k, XP home etc, so I guess you may need the hotfix.
In meanwhile back up all your personal files to external media, assuming you can, in Safe Mode, just in case...
Good luck!
Ron
Hank W
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March 1st, 2007 13:00
RoHe
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March 1st, 2007 15:00
Sorry you're having so much trouble. It sounds like one end of MS doesn't know what the other end is doing... :(
If you can't get this hotfix or it doesn't work, I suppose you could try a Repair/Reinstall of XP. Personal files and software you added won't be affected (always good to back up first), but you will have to reinstall all XP updates and hotfixes again.
Post back and let us know what happens.
Ron
Hank W
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March 1st, 2007 18:00
Hank W
5 Posts
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March 7th, 2007 11:00
RoHe
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March 7th, 2007 16:00
Before you do a reformat/reinstall, check to see if your hard drive has the PC Restore partition (press Ctrl-F11 before XP starts to load). If it does, use that to reset the hard drive to exactly the way Dell shipped it. All you'll need to do afterwards is reinstall all XP updates and hotfixes plus any software you added. Whole lot faster and easier than a reformat/reinstall.
Good luck!
Ron