Can't get computer into the safe mode

Question

I have a dell8400 computer. I received a blue screen error which says: ***stop: 0x0000007e(0xc000001d,0xf7838273,0xf7c9b068,0f7c9ad64) ***ACPI.sys-address f7838273base at f781500, date stamp 41107d27   I can not get into the safe mode to fix any problem. I have installed a new Western Digital hard drive, and after installing windows xp (which took over 2hrs.) I still received a blue screen error. I just don't know what to do. Someone please HELP.   I'm not very computer smart so if you have an answer please let me know in terms that I can understand.     Thank you    P.E.C

bacillus · Answer

to get to safe mode you need to tap/press f8 at the dell splash screen at startup then choose safe mode.

mombodog · Answer

Unplug the PC, hold the power button in for 15 seconds, open the case and reseat the memory modules, disconnect and re-connect all cables one at a time, be sure they are seated properly. Close the case and try again.

beancurd · Answer

http://support.microsoft.com/kb/330182

Windows General

Can't get computer into the safe mode

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