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November 10th, 2007 19:00

cdr burning issues

I bought my dell last year with XP, and a free Vista disc arrived when it came out. I installed the Vista on a second hardrive I installed and dual booted for awhile and eventually dissconected the XP drive. Vista has been fine.. except WLM is no outlook express, but that's not my topic here.
 
In the original configuration I burned many many successful cd's that played everywhere.
 
Within Vista my cdr's do not play in my work shop boom box... ALL other burned cd's play fine on it, and in my car these disc will not play track 1. I need to advance it to track 2 and if I want to play 1 I need to rewind to 1 and then it will play as long as I don't rewind it all the way to the very beginning of the track, and most of the time If I play the entire disc and it starts over track 1 will play..
 
I have tried many brands of software all fully updated. Different disc.  I updated the burners firmware.
Over the last week I have been doing Dell support via email, and I can see everytime I get a new suggestion it's clear the tech has not read through the entire messages. They often ask me to run the same test as a previous contact and one contact was guiding me through XP tests.
 
They want me to run the Utility partition diagnostic. Well because I have a new hardrive that partition does not exist. I tried downloading the test onto a flash drive and went into the bios to boot from the usb but it will not.  I read something about making a bootable usb key. But my guess is that it will not come up with errors because my discs do play on most players and burning dvds is fine. I thought about calling tech, but are afraid that will eat up tons and tons of time, and I remember from last telephone calls it was very hard to go through lots of tech issues with a person with a thick Indian accent... Not  his fault.
I don't know if a new burner was installed if that would help?
But might want to see if Dell will send one... I'm just tired of this problem. I networked my older Dell and have been tranfering files over that it to burn, but I should not have to do that.. I'm fine with Vista and would prefer not to jump back to XP...
 
So, what next..
Thanks
Joel
 
Dell E520
Sony aw-q160s dvd rw
I use TAIYO YUDEN discs most of the time
Burn as slow as possible
And have successfully burned hundreds of cd's


Message Edited by jojodwolf on 11-10-2007 03:52 PM

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20.1K Posts

November 10th, 2007 20:00

You might need to change the settings for your cd burning drive. Vista has 2 settings--one for adding files and keeping the disk open and another for closing the disk and using on a different player. Look up Global Settings for instructions.

2 Intern

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1.9K Posts

November 10th, 2007 20:00

What speed are you burning??? Sometimes, when I burned a CD/DVD at 52X/16X respectively, I was not able to play them on an older computer... So burning at 2 - 8X worked. Most of the times I use Nero.
 
Edit: I didn't saw you specified you burned as slow as posible.


Message Edited by GioAguilar on 11-10-2007 04:26 PM

32 Posts

November 10th, 2007 21:00

I always close it.... if you didn't it wouldn't play in any outside players

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33.4K Posts

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112.8K Points

November 10th, 2007 21:00

What program are you using to burn the CD's?  Roxio, Sonic, Nero, Windows Media Player?, etc. 
 
I use Nero on my Vista PC and no problems.  I've also used Roxio without problems.
 
You can download a 15 day free trial version of Nero, if you want to try that.  www.nero.com

32 Posts

November 11th, 2007 02:00

I've tried Nero , Roxio and Ashampoo all with the same results..
Now some folks could be having the same problems but the players they play them on all like the discs ???
 

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November 11th, 2007 10:00

If you have any packet writing software running, disable that and then try.  Packet writing software is Roxio Drag to Disc (used to be called Direct CD), Sonic DLA or Nero InCD.  And, when I do  ANY audio CD burns I do not have any other programs running (such as Internet Explorer, E-Mail, WordProcessor, etc).  Another issue is to make sure "Buffer underrun"  or "Burnproof" is enabled in the CD burning software.
 
You may also want to post this on the Desktop CD/DVD section. 

32 Posts

November 11th, 2007 12:00

I don't think I have any packet software running.. I never choose to install that option..
Task mananger would show if there were....  ???  correct ?
 
The only grag to disc that could be running is windows itself... can that be turned off ?

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November 11th, 2007 15:00

I see you've posted in the CD/DVD section (and are being asked the same questions we have been asking).  But, I'd let the CD/DVD guru's sort this one out.

12 Posts

November 11th, 2007 17:00

I had many problems with reading and burning DCs and DVDs on my Dell DXP601
 
You may want to look at this post for some information.
 
 
Hope it helps.
 
Crofter
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