Changes to Drivers and Downloads

Question

Just a recent observation & open to comments

Don’t have any problem with simplifying driver download selection

If I understand the changes correctly, it’s at the Operating System platform filter level, meaning if someone upgrades or changes their OS & it doesn’t appear in the OS dropdown list then they’ve had it?

Rather than uncertainty of correct OS selection, most posts clearly refer to driver confusion as a result of multiple build spec options. And without a working computer, using System Configuration (Original & Current) or 3rd party system scan tools isn’t an option?

For those using DCF to obtain or provide help, it looks more like the change is a reduction in driver support?

mombodog · Answer

Exactly, I whole heartedly agree.   They have done more than simplify, they have removed Vista drivers for older models that were there previously, not really simplification.   Example http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=DIM_PNT_P4_8400&os=WW1&osl=en&catid=&impid=   the 8400 is very capable of running Vista, the Vista drivers were there before about Oct 10, now they are Gone.   They even removed them for my Dim5150, but now they are back.   Here is my original post about the issue when I first noticed the drivers being pulled. http://www.dellcommunity.com/supportforums/board/message?board.id=vipboard&thread.id=6779   They are pulling the wool over our eyes and passing it off as an improvement for users to find the correct drivers for their systems, Hogwash!

C3PO5 · Answer

They are pulling the wool over our eyes and passing it off as an improvement for users to find the correct drivers for their systems, Hogwash! Hi I agree Dell is trying to pull the wool over our eyes:smileytongue: but most of us know better it,s all about the { {money}} and not to help support the user that can not find a driver for his or her XP\Vista OS ! I mean if they have XP you click XP same for Vista where is the problem in that .   Or, is this anohter way of shifting blame from what used to be excellent Tech Support?{ {YES}}   See Yea

GioAguilar · Answer

mombodog, I'm unable to open your original post, it says 'Sorry, you do not have sufficient privileges to take that action', why is that?   I also started one HERE

jmwills · Answer

Just another example of the dumbing down of America.  What ever happened to 'researching for a solution'?   Or, is this anohter way of shifting blame from what used to be excellent Tech Support?

C3PO5 · Answer

I'm unable to open your original post, it says 'Sorry, you do not have sufficient privileges to take that action', why is that? Hi It means the original post was deleted for some reason Dell did not like it !!!:smileysurprised: See Yea

mombodog · Answer

Sorry, that link goes to the VIP forum, it is unavailable to members until you reach a certain number of posts, not sure what the number is, I think 1500.   VIP Board will show up under New Users/Non-Technical when you reach the post count needed.

GioAguilar · Answer

If it is 1500 I'm close... :smileyvery-happy:

C3PO5 · Answer

VIP Board will show up under New Users/Non-Technical when you reach the post count needed. Hi momdodog Thanks for the info ! I did not know that ether when i came with a message like that i thought it was deleted:smileyindifferent: now i know better:smileysurprised: See Yea

mombodog · Answer

I cannot remember, sorry. 1500 sticks in my head for some reason.

C3PO5 · Answer

Ok I will find out somewhere along the line !! See Yea

mombodog · Answer

Yes it has been a long held secret of the forum, ooops, I gave it away. :smileysurprised:   Happy Halloween!   The best part is you get to see what all the other VIP members have been saying about you behind your back.  :smileyvery-happy: :smileywink:

C3PO5 · Answer

Hi mombodog Did you find out how many post one does have to have to get in ? I know you said you thought it was 1500 but i can not find it any where to know for sure !   Happy Halloween to you too !!

DELL-Chris B · Answer

GioAguilar: Congratulations on your post count of 1500 and Gold status. You should now have access to the VIP Board. Please PM me if you are still unable problems viewing it. Thanks!

GioAguilar · Answer

1500 is the magic number, I had no problems on the VIP forums... :smileywink:

C3PO5 · Answer

Congratulations on your post count of 1500 and Gold status. Hi Chris B Your post help me too but i have several 100 post to do ! May get there on of these days ! See Yea !

Windows General

Changes to Drivers and Downloads

Was this post helpful?