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November 18th, 2005 08:00
Could not find the recovery data file
I am trying to re-install Win 98 on my Dimension 4100 and I get the following message : Could not find the recovery data file !
It seems Dell would answer that the CD is damaged or the CD Rom malfunctions to other users ....Not sure if I should just go out there and buy another OS or is there hope .
Could someone help me ?
Thanks in advance
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Denny Denham
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November 18th, 2005 15:00
That's an odd error message. Have you formatted the hard disk prior to starting the installation of Windows 98? Are you using the installation procedure given here?
carole2you
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November 19th, 2005 16:00
I had formatted my hard drive and trying to use the Reinstallation CD W98SE provided with my system
I followed the instructions on :http://http://support.dell.com/support/topics/global.aspx/support/kb/en/document?c=us&cs=19&DN=1035483&type=SRG&l=en&s=dhs
and I am stuck at Step number 4 when I select Format and Recover hard drive the error message " Could not find the recovery data file" appears. I tried the 4 options available on that Emergency Recovery Menu and same error message appears.
Any idea ?
Denny Denham
2 Intern
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18.8K Posts
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November 19th, 2005 19:00
If you did not format your hard disk with the format c: /s command boot with the emergency boot diskette and at the A:\> prompt enter sys c: and . See if you can then follow the steps in the Dell KB document for reinsatalling.
carole2you
4 Posts
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November 20th, 2005 00:00
Did the sys c: command and message System transfered was received. I re-tried the steps for reinstallation and same error message shows up.
Any other idea ?
Thank you so much for trying to help me. Much appreciate it.
Carole
Denny Denham
2 Intern
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18.8K Posts
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November 20th, 2005 01:00
Having gone to step 4 with two different configurations and gotten the same error message I tend to agree that there may be something wrong with the CD. I've never used the 98 SE CD you are using so I can't provide any suggestions at this point.
carole2you
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November 26th, 2005 14:00
Well, this is my luck.
On top of this, I was totally out of Internet access for one week as my company blocked access due to a Security issue with Internet Explorer. ! this is why I did not respond to you earlier
Thanks for trying to help me. I did read on the Dell community forum of another user back in 2002 who also had the same error got a second Reinstallation CD from Dell . It did not work either and the user having an illegal copy of Windows had to use it. and it worked out for him !
Thks,
Carole