DDE Server Window 'Not responding'

Question

More and more by computer has been having a problem shuting down. I keep getting a window saying 'DDE Server Window' not responding.. I have gone to Microsoft and they state that there is a HotFix for this issue, but you need to call them... So I did.. They told me that I need to contact Dell for the HotFix, or they will handle it for a fee... So, here I am, asking if anyone else has had this issue, and if so, where did they get the HotFix....   Thanks

RoHe · Answer

Swell...everybody pointing the finger somewhere else.

Install any new hardware or software recently?

Try running a windows system file check:
start>run
type in: sfc /scannow
(space between sfc and /)
click ok
Insert XP CD if sfc requests it. Reboot when it's done. sfc will replace any damaged or missing XP system files.

Ron

Bill1426 · Answer

Thanks, I have had that running for a few months now...   I called Dell to get the Hotfix, but the person on the other end said that they dont have any hotfixes, and that I should wait for a windows update to fix the issue...

RoHe · Answer

See if User Profile Hive Cleanup Service (uphclean.exe), free from Microsoft will solve the problem, at least until somebody can point you at the hotfix.

http://www.microsoft.com/downloads/details.aspx?familyid=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

Ron

skbot · Answer

This has become a common problem and neither Dell (I have a Dell) nor Microsoft have solved the problem. I've run the 'hotfix' from Microsoft as suggested and it didn't work. I set AutoEndTask to '1' in the HKCU/Control Panel/Desktop (as suggested by someone else) and that didn't work. I've sent a letter describing the problem and the lack of attention by these two giants to the Fed AG's department. Perhaps if enough people did the same then something might happen. In the meantime, Microsoft are overwhelmed with making money and too busy to fix their problems, good luck!

RoHe · Answer

Is this the hotfix you installed?

Are there any error messages in the Windows Event Viewer?

You could try running a windows system file check:

click start>run

type in: sfc /scannow

(space between sfc and /)

click OK

Insert XP CD if sfc requests it and reboot when it's done.

Ron

Message Edited by RoHe on 07-04-2008 09:41 AM

skbot · Answer

yes, that was the fix that I ran.... with no resolution after running it.

skbot · Answer

i tried running sfc a couple of weeks ago as you suggest but couldn't get passed a request for an XP CD. For some reason it couldn't find what it was looking for on my MediaDirect edition CD supplied by Dell. My XP was pre-installed.

skbot · Answer

no, no messages in the event viewer that pertain

RoHe · Answer

Do you know what file sfc wanted, but couldn't find? Look in Event Viewer for Windows File Protection entries at the time you ran sfc. It should list the error/missing file.

Request a replacement Windows CD from Dell (free). Start here.

Ron

skbot · Answer

tks for the CD link... i'll probably use it to see what they send me. As 4 sfc, once i work up the motivation to run it again and dig into event viewer to find what file/s it's expecting, the prompt doesn't give any clues (that would be to easy of course). i'll post the result once i have it.

adamspeterh · Answer

This problem is in Windows 11 as of November 2023.

adamspeterh · Answer

@skbot​ ok people fix the problem or make us switch to Linux

Windows General

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