This post is more than 5 years old

1 Message

22268

December 20th, 2014 08:00

Dell Backup and Recovery won't update

I have just updated to Windows 8.1.

When I checked the notifications I was told that Dell Backup and recovery was incompatible and I needed to re-install it. Before anything else I checked the Dell website and it is suggested to update the program by opening it and clicking update.

Unfortunately, when I click check for update I am told that my application is up to date as per the image below.

Is there another way to update the app?

22 Posts

December 21st, 2014 13:00

Go to www.dellbackupandrecovery.com

Uninstall old version and then install new one.

Here is a direct link:

www.dellbackupandrecovery.com/Dell_Backup_and_Recovery_1.7.5.64.exe

1 Message

August 30th, 2015 06:00

I am unable to update my dell backup and recovery to the newest version 1.9.0.22  I open the program and follow the prompts.  When I click "Start Install", it begins to download and then quits.  I thought to do the uninstall old version and then install new one from Aneese.sw's forum link, but am worried it will just install a very old version since the post is from 2014.  Is there some way to update or install the newest version?  Thank you in advance for any help.

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