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January 21st, 2016 13:00

Dell Latitude D620 Win 7 re-install...

I have a friend's Dell Latitude D620 that she had tried to upgrade to Win10 and has totally screwed up machine. It will not recover at all.   On a tag on back of computer, it appears this was originally a WinXP machine but it also has a sticker "Windows7 Home Prem Refurbishe3d PC so I assume it did have Win7.  Now it won't boot to Windows at all.  She has no discs at all...is there a way to download Win7 for this Dell computer and perhaps get it running again?  Thank you in advance...

6 Operator

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January 21st, 2016 14:00

That doesn't sound legit.

Whatever games they played, you don't have a product key, your friend is out of luck.

6 Operator

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January 21st, 2016 14:00

is there a way to download Win7 for this Dell computer and perhaps get it running again?  Thank you in advance...

I have the D620, and it did come with Windows XP.

No no download of Windows 7. Microsoft has pulled them.

Even if there were, you would need a product key to activate Windows 7.  If it is a legit Windows 7, her laptop should have a COA. If it doesn't then the Windows 7 was illegal.

I would suggest using Linux Mint.  http://www.linuxmint.com

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January 21st, 2016 14:00

This also has a sticker on the back that says Windows 7 Home Prem Refurbished PC.  It does not have a standard Product Key but it does have a X17-60867 on the sticker.  Says OEM Software...

11 Legend

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January 21st, 2016 14:00

That model works fine with Windows 10 32 Bit. Use the unofficial 10130 upgrade path:

http://dellwindowsreinstallationguide.com/windows-xpvista-%e2%86%92-windows-10-free-upgrade/

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