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September 13th, 2005 03:00

Dell™ OS Recovery Utility

Hi
 
I just bought an Inspiron 9300 last week. As indicated by Dell I didn't find any Dell™ OS Recovery Utility under Dell Accessories. All I have there is Express Service Code.
Can anyone please suggest on what I should do now?

569 Posts

September 13th, 2005 03:00

Have you tried the Inspiron forum? Here is the link

http://forums.us.dell.com/supportforums?category.id=inspiron

72 Posts

September 13th, 2005 04:00

Dell no longer ships OS recovery cds with systems.  To reinstall the OS its on a hidden partition that you access from the Dell Logo screen using CTRL + F12.  Of course, you always have the option of buying your systems recovery cds.

Tom

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18.8K Posts

September 13th, 2005 04:00

arl_ln,

See this post.

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11.9K Posts

September 14th, 2005 01:00



@iceman215 wrote:

Dell no longer ships OS recovery cds with systems.  To reinstall the OS its on a hidden partition that you access from the Dell Logo screen using CTRL + F12.  Of course, you always have the option of buying your systems recovery cds.

Tom

The question was why the utility to create a disk didn't work, and it's because it's no longer included.
 
CTRL F11 restores the computer to an "as shipped" condition, not a reinstall of the OS, not CTRL F12.
 
And there is no need to buy anything, as Dell will ship the CDs for free.

Message Edited by rickmktg on 09-14-2005 01:32 PM

72 Posts

September 14th, 2005 02:00

Ship em for free? Well please explain to me why then does Dell charge you to get recovery disks when you order the system?  If you wanna see what I mean just pick a system and in one of the options you'll see the option of buying the cds.

Tom

7 Posts

September 14th, 2005 03:00

So in simple terms there is no way I can create a OS CD for free?

Has anyone else had the same problem? Are there no alternatives?

thanks

arun

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11.9K Posts

September 14th, 2005 16:00



@arl_ln wrote:

So in simple terms there is no way I can create a OS CD for free?

Has anyone else had the same problem? Are there no alternatives?

thanks

arun

Right, in simple or complex terms - you cannot create an OS CD.

The alternative, the ONLY option, is to Chat/call or email Dell and request the CDs.

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11.9K Posts

September 14th, 2005 16:00



@iceman215 wrote:

Ship em for free? Well please explain to me why then does Dell charge you to get recovery disks when you order the system?  If you wanna see what I mean just pick a system and in one of the options you'll see the option of buying the cds.

Tom

Using the Advanced Forum Search on the bottom of this page, you can quite easily find the answer to this often asked question.

Apparently you haven't read many posts, including Dell-Chris M who states what I did.  And since I've done it, I know it works.  If you do not buy the CDs upfront, as of now Dell still ships them for FREE if you ask.  and they are NOT "recovery" CDs.

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