We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Same error here. This is Microsoft Store app, and it just updated to version 3.9.11.0:
When I run that app, it tells me I need to install something. Why would accepting that result in it trying to downgrade to 3.9.0, by using a non-Microsoft Store installer!?
These steps solved the subject issue (errors 1720 & 1603) with dell precision notebook 7740 with Windows 10 PRO x64 21H1 OS.
I did not disable my av & internet security program (Bitdefender Internet Security) in any of the below steps.
Step # 1: enter services (services.mcs) with admin privileges, and disable HP Print Scan Doctor service.
Step # 2: Re-Boot windows.
Step # 3: fully uninstall dell power manager if it is installed. i use Uninstall tool ver 3.5.10 x64 that also
Clean all leftovers of the program (Reg Keys and Folders)
Step # 4: Re Boot windows.
Step # 5: download the latest VC++ 2019-2015 x64 and x86 (VC_redistx64.exe & VC_redistx86.exe) from Microsoft and install if missing or repair if they are installed. (first x64 ver and then x86 ver. DO NOT Re-Boot windows after the first x64 install or repair). Proceed and run the VC_redistx86 install/repair.
Step # 6: Re-boot windows.
Step # 7: download from Microsoft dot Net fix tool for Windows 10 named FixDotNet20210614042130633.cab file. I assume DOT Net is installed via the Windows update service in your OS (Windows 10 Pro x64 21H1 in my case)..
Step # 6: Run the fix tool and follow the on screen instructions.
Step # 7: Re-Boot Windows.
Step # 8: Install the Dell power manger ver that was running and working well before the update failover. My ver before update fail over is: Dell-Power-Manager-Service _7866H_WIN64_3.7.0_A00.exe. Follows on screen instructions.
The Installation was successful and ended with an open of a fully functioning UI of dell power manager program.
DELL-Cares
Moderator
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27.6K Posts
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March 7th, 2021 05:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
ChrisGeo
1 Rookie
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2 Posts
0
March 8th, 2021 05:00
Hi. I tried sending you my price tag but it was a noreply address!
Aidan.walton
1 Message
1
March 24th, 2021 19:00
I am also having this problem could you help me fix it?
Pavel Kubat
1 Message
1
April 18th, 2021 08:00
Hello, I have the same problem, can you help me? Possible way how to fix it?
dr.habeeb
7 Posts
2
April 26th, 2021 15:00
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
arencambre
1 Rookie
•
25 Posts
0
May 21st, 2021 05:00
Same error here. This is Microsoft Store app, and it just updated to version 3.9.11.0:
When I run that app, it tells me I need to install something. Why would accepting that result in it trying to downgrade to 3.9.0, by using a non-Microsoft Store installer!?
Igo Rafael
3 Posts
0
May 21st, 2021 20:00
I have this same error and I saw that indicated a problem with communicating with the Distributed Transaction Coordinator (in Component Services, COM+ Applications). So, I found this answer https://answers.microsoft.com/en-us/windows/forum/all/error-8004e00f-when-trying-to-access-com/782e5a36-d28f-4b35-a53c-f343e456638d and did the method 1 and works.
JFA19701
1 Rookie
•
10 Posts
1
May 26th, 2021 11:00
See this post for a solution.
https://www.dell.com/community/Windows-10/Dell-Power-Manager-update-Error-1720/td-p/7864573
Thanks
Jon
mrjohns2
1 Rookie
•
2 Posts
0
May 28th, 2021 10:00
Same error.
Cristopher Rojas
1 Message
1
June 11th, 2021 15:00
thank you this worked for me, very silly fix but it worked
DL37
1 Message
0
June 15th, 2021 01:00
Hello all
These steps solved the subject issue (errors 1720 & 1603) with dell precision notebook 7740 with Windows 10 PRO x64 21H1 OS.
I did not disable my av & internet security program (Bitdefender Internet Security) in any of the below steps.
Step # 1: enter services (services.mcs) with admin privileges, and disable HP Print Scan Doctor service.
Step # 2: Re-Boot windows.
Step # 3: fully uninstall dell power manager if it is installed. i use Uninstall tool ver 3.5.10 x64 that also
Clean all leftovers of the program (Reg Keys and Folders)
Step # 4: Re Boot windows.
Step # 5: download the latest VC++ 2019-2015 x64 and x86 (VC_redistx64.exe & VC_redistx86.exe) from Microsoft and install if missing or repair if they are installed. (first x64 ver and then x86 ver. DO NOT Re-Boot windows after the first x64 install or repair). Proceed and run the VC_redistx86 install/repair.
Step # 6: Re-boot windows.
Step # 7: download from Microsoft dot Net fix tool for Windows 10 named FixDotNet20210614042130633.cab file. I assume DOT Net is installed via the Windows update service in your OS (Windows 10 Pro x64 21H1 in my case)..
Step # 6: Run the fix tool and follow the on screen instructions.
Step # 7: Re-Boot Windows.
Step # 8: Install the Dell power manger ver that was running and working well before the update failover. My ver before update fail over is: Dell-Power-Manager-Service _7866H_WIN64_3.7.0_A00.exe. Follows on screen instructions.
The Installation was successful and ended with an open of a fully functioning UI of dell power manager program.
I hope this procedure will help.
Good luck
Kind Regards, DL37