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October 24th, 2017 13:00

Dell SupportAssist gives DriverToaster.exe profile error message

At random times I have been getting this message out of the blue.  If I manually open Dell SupportAssist, I also get the error:

C:\Program Files\WindowsApps\DriverToaster_1.3.0.0_x86_rqs2nt378nwsp\DriverToaster.exe

The specified user does not have a valid profile.

??? 

6 Operator

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9.4K Posts

October 25th, 2017 06:00

Hi shephound,

Thanks for posting.

Apologies that you are having difficulties with Dell Support Assist.  What you are experiencing. It could be simply a bug or inability to contact a Dell server.  Have you retried the program?  If it's still not working please contact Tech Support.  You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

3 Posts

October 25th, 2017 07:00

That error message just pops up through no action on my part. It's Dell SupportAssist running "behind-the-scenes" that generates it.  If I manually open Dell SupportAssist it gives that message immediately.

6 Operator

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4.3K Posts

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15.9K Points

October 25th, 2017 08:00

Have you gotten any update messages for it recently?

3 Posts

October 25th, 2017 08:00

It happened yesterday, and then today I tried manually opening it to see if I still got the error and I did. And it then failed to open.

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