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4785
October 24th, 2017 13:00
Dell SupportAssist gives DriverToaster.exe profile error message
At random times I have been getting this message out of the blue. If I manually open Dell SupportAssist, I also get the error:
C:\Program Files\WindowsApps\DriverToaster_1.3.0.0_x86_rqs2nt378nwsp\DriverToaster.exe
The specified user does not have a valid profile.
???
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Robert P (retired)
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9.4K Posts
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October 25th, 2017 06:00
Hi shephound,
Thanks for posting.
Apologies that you are having difficulties with Dell Support Assist. What you are experiencing. It could be simply a bug or inability to contact a Dell server. Have you retried the program? If it's still not working please contact Tech Support. You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm
shephound
3 Posts
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October 25th, 2017 07:00
That error message just pops up through no action on my part. It's Dell SupportAssist running "behind-the-scenes" that generates it. If I manually open Dell SupportAssist it gives that message immediately.
Saltgrass
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October 25th, 2017 08:00
Have you gotten any update messages for it recently?
shephound
3 Posts
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October 25th, 2017 08:00
It happened yesterday, and then today I tried manually opening it to see if I still got the error and I did. And it then failed to open.