Dell Webcam isn't working

Question

I've had my dell inspiron mini 10 for about a year now, and since then I've always been prompted to "start my free trial with McAfee". I ignored this message until the day I did install my trial. Afterwards I signed into my skype account to call a friend and it alerted with a message which said that "No webcam was found. Connect your webcam or check to see if it was properly installed" WHAT!!!! then I checked webcam central which said I had to "plug in a supported device"

So I deleted McAfee, and any other recent downloads. Reinstall Dell webcam central, which didn't work. Installed a new version of dell webcam central, which didn't help either, tried to use dell recovery partition.....I couldn't get that to work.

It seems like no matter what I do, nothing seems to work. Please help.

Thanks.

KMService2 · Answer

It seems to be a new trojan having business with webcams spreading. Check this post to see if it can be fixed:http://en.community.dell.com/support-forums/laptop/f/3519/p/19465581/20180598.aspx#20180598

-Because your webcam is fully contained, it's workingness (!) doesn't relate to external softwares. (This is my probable theory about that.)

PudgyOne · Answer

Mblackwood01,

PLEASE READ AND ANSWER THE QUESTIONS THAT I ASKED, BELOW.

Did you recently install/reinstall the operating system? If yes, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

Also try running the Webcam Diagnostics

Did the webcam show in the symptom tree?

Any error messages?

Is the computer under warranty?

Rick

Windows General

Dell Webcam isn't working

Was this post helpful?