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December 24th, 2013 18:00
Dell XPS 8700 windows 8 upgrade
Recently purchased my XPS 8700 and tried to upgrade my MS Windows 8 OS to Windows 8.1 which is supposed to be free upgrade. I followed the instructions but could not get it to upgrade. I did receive a message that some versions installed by the computer manufacturer may not upgrade. Has anyone had this type of problem and is there a work around? Thanks
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Prius2004
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December 24th, 2013 20:00
Try performing the steps below.
1) Uninstall KB2871389 and reboot.
2) Download the KB2871389 update from Microsoft --> http://www.microsoft.com/en-us/download/details.aspx?id=40098
3) Install the KB2871389 update manually and reboot.
4) You should now (hopefully) see the 8.1 upgrade in the Windows Store.
Philip_Yip
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December 25th, 2013 04:00
You may also want to have a look here:
http://philipyip.wordpress.com/download-microsoft-windows/upgrading-to-windows-8-1-from-windows-8-0-via-the-microsoft-store/
Its similar instructions to above but also recommends uninstalling old drivers in case theres a conflict with the update.