Desktop won't load! urgent help!

Question

Please Help!

Today I tried to turn on my computer. I have a dimension 8200. It starts as usual with the sound, but once it gets to the wall paper, it stops. The desktop icons and the task bar won't show. I can access things on task manager, but if I choose my computer from task manager, it freezes. I tried to restore, didn't work. I also tried to start from the OS CD that came with the computer, it didn't do anything different, just show the wall paper and stop. I didn't do anything unusal before that, except that I installed the newest updates. Please help me to figure this out. I tried to format hard drive and reinstall, i can't even do that. Please please please help. I appreciate any response. Thank you!

Denny Denham · Answer

banban, If you are willing to reinstall, the instructions for that procedure are here.

FrEaky_ME · Answer

try running in SAFE-MODE, and from there, Click on Start-Run and type "Msconfig" look for the start-up tab and unchecked all items there except for registry checkup. try rechecking them 1 by 1 and see if you find problem.

banban · Answer

Thanks a lot for your replies!  I tried to reinstall, when it's copying files, it says symc8xx.sys is corrupted, if i keep going, it says system.ini is corrupted, and it doesn't move forward anymore. So I can't even reinstall. I also tried to use Msconfig, after i uncheck the items and restart it, it became the same before I uncheck those. After the wall paper load, if I try to turn off the computer, it aways says explore.exe is not responding. I always have to mannually turn it off. I don't know what to do any more......any ideas? Any suggestions are highly appreciated. Thanks to all!

Denny Denham · Answer

banban, Are you certain that you changed the boot order in BIOS to make the CD-ROM the first boot device? The error message you are receiving indicates that files on the hard disk are being accessed.

FrEaky_ME · Answer

@banban wrote:
Thanks a lot for your replies! I tried to reinstall, when it's copying files, it says symc8xx.sys is corrupted, if i keep going, it says system.ini is corrupted, and it doesn't move forward anymore. So I can't even reinstall. I also tried to use Msconfig, after i uncheck the items and restart it, it became the same before I uncheck those. After the wall paper load, if I try to turn off the computer, it aways says explore.exe is not responding. I always have to mannually turn it off. I don't know what to do any more......any ideas? Any suggestions are highly appreciated. Thanks to all!

try reformatting your hardisk after booting from a floppy or CD, be sure to back up any important files that you may have. and also try using a different MS Windows CD. it would take hours but it might solve the problem.

RTagger · Answer

what happens if you from the task manager go file> new task> then type explorer.exe and hit enter???. That may resolve the icons and taskbar problem temporarily.

Windows General

Desktop won't load! urgent help!

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