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June 15th, 2011 05:00

Dimension 2400 - impossible to install drivers.

Impossible to download Dell drivers for Dell Dimension 2400.

 

Sunday I reformatted the hard drive and reinstalled XP. As a consequence I’m left with a crippled PC. Resolution is stuck at 16 colours, 480x640, making many applications difficult to use, and the printer refuses to install because of the low resolution. Also there is no audio, control panel says ‘no audio device present’.

 This could be remedied, if only it were possible to download the required drivers, as I did after a reformat last year. But it no longer works.

 I start with the chipset, which should be installed first, find the driver and there are two options – download or use download manager. Regardless of which is chosen, it is the manager that gets downloaded, on opening it is states 'nothing to download, go to the Dell site and choose the required driver.' One does this and other copy of the d/load manager gets installed.

 The instructions on the site are rubbish, they say one should download to the desktop, open the zip file, etc., etc. but none of this is available.

 If Dell are unable to fulfill their legal obligation to provide all necessary drivers during the life of the equipment, they should provide a new PC that does work properly.

6 Operator

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11.1K Posts

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38.4K Points

June 15th, 2011 07:00

Impossible to download Dell drivers for Dell Dimension 2400.

 

Perhaps you don't know how????

 

 If Dell are unable to fulfill their legal obligation to provide all necessary drivers during the life of the equipment, they should provide a new PC that does work properly.

On a 8+ year old PC????

You are delusional.

 

Come back when you actually write some sense instead of this nonsense.

 

 

1 Message

June 15th, 2011 09:00

I have a Dell Dimension 2400, and I love it, using Windows 7 on it w/ less than 1gb of ram currently. Named the PC Supernatural lol.

Your resolution problems are standard because the Dell has a 64mb onboard video card. That's what it looked like for me when I installed XP before Win7.

When you re-load XP, that's what it looks like.

You need to download the video drivers directly from Intel here:

downloadcenter.intel.com/detail_desc.aspx

After installing you'll right click on the desktop and mess around with resolution settings until you get it right.

I never have any luck downloading drivers from Dell. Almost always gives me an error then exits out.

4 Apprentice

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2.6K Posts

June 15th, 2011 11:00

Dell Download Manager is usually what causes problems with downloading drivers.   If you select it once, it's set as a default with a Dell cookie.  To get rid of it and go back to the standard browser download, see the Wiki below:

en.community.dell.com/.../how-to-by-pass-the-dell-download-manager.aspx

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