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SGlass

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18 years ago

S

SGlass

4 Posts

0

3578

May 5th, 2008 19:00

Dimension 5150 Windows XP Boot problems

On the above system I get the blue screen whether I try to boot through normal way or startup in Safe Mode.  Do I have any other aternative but to complete system recovery.

Thanks

  • M

    mombodog

    2 Intern

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    12735 Posts

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    Posted May 5th, 2008 19:00

    Please post the entire and exact BSOD error code.
  • S

    SGlass

    4 Posts

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    Posted May 5th, 2008 20:00

    I appreciate the response.  The error code was:

     

    STOP: 0x00000024 (0x00190203, 0x823697A8, 0xC0000102, 0x00000000)

     

    The verbal part talks about unloading virus scanner which is Norton in this case.

     

    Thanks

  • M

    mombodog

    2 Intern

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    12735 Posts

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    Posted May 5th, 2008 21:00

    Run a chkdsk on the drive as explained here

     

    http://kb.wisc.edu/helpdesk/page.php?id=5097

     

    if the PC boots after doing this, defragment the hard drive.

  • S

    SGlass

    4 Posts

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    Posted May 5th, 2008 22:00

    Thanks.  I will give it a shot and let you know.

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