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October 5th, 2012 17:00
Dimension 8400 Clean Install Problem
Greetings,
I am trying to to a clean install of XP Pro SP2 on a Dimension 8400. The OS installed properly. However, none of the Dell-provided drivers will install. Trying to run the driver installation results in a momentary flash of a command prompt box and nothing else.
When doing a "run as" for the driver, I get a message to the effect of "a temporary file needed for installation could not be created or could not be written to"
I am logged in as administrator.
Any suggestions appreciated. Thank you.
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RoHe
12 Elder
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45.2K Posts
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172.6K Points
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October 5th, 2012 18:00
Do you have antiviral software running which might prevent them from installing?
Make sure you're installing the drivers in the correct order:
If you don't install drivers in the order listed, they may not install and/or may not work properly after installation.
EDIT: Some (most) of the driver .exe files that you download from the Dell Support site or copy from your Dell Resources CD only expand the driver files in a new folder on the hard drive when you click on the downloaded .exe. You have to migrate to the new folder with the same name (eg, folder R123456) created for each of the expanded driver files and double-click its setup.exe file to install that driver. Always better to download the drivers because they're likely to be newer versions than on the CD.
And install in the order listed above, so it might be good idea to keep track of driver file names so you know which one is which because a file named "R123456.exe" isn't very informative.
Prateek K
2 Intern
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943 Posts
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October 5th, 2012 18:00
Hi
I would suggest you to install drivers from the below mentioned link:
http://dell.to/NKEl6p
In case you are using a different system, would suggest you to save the drivers on USB flash drive and then try to install on the dimension 8400 desktop.
In case issue still persists, would request you to provide the system’s Service Tag and contact information so I may access your system records. I am sending you a private message.
Please reply if you have any further questions.
Thanks & Regards
Prateek K
#iworkfordell
DELL-Roshan L
6 Operator
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4.4K Posts
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May 18th, 2013 03:00
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