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1 Rookie

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75 Posts

1040

March 8th, 2022 09:00

Domain user can't login with own profile

Hi

Win 10 64 bit Optiplex. 

In a Windows Server 2016 domain a new domain user was added to the pc as local Admin. When logging-in as the newly added domain user to the pc the following error comes up.

HS_Login Error.png

Additionally trying to login to Outlook/Teams gives below error at the end.

This used to work fine for any domain user previously. What is the issue and how can I fix it?

I have tried;

Applying all Dell updates.

Applying all Windows updates.

sfc / scannow

chkdsk

Reconnecting pc to domain using http:// /connect

Clearing passwords in Window's vault

Malware scan.

Nothing has worked.

PC does not seem to have a TPM.

Thanks

Regards

 

HS - Trusted Platform Module.png

1 Rookie

 • 

75 Posts

March 8th, 2022 23:00

This has been solved. Thanks.

Moderator

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27.4K Posts

March 9th, 2022 03:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

1 Message

February 29th, 2024 18:51

@yahya01​ Could you provide a fix for this issue?  thank you in advance

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