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October 29th, 2012 03:00
Driver Request Thread for Unsupported Systems [Unofficial]
For Windows 8 Dell only officially support the models listed here. If you are using one of these models and are having troubles downloading from Drivers and Downloads please check for the Driver in the Dell FTP Website before posting. The Dell FTP Website isn't as updated as frequently as the Drivers and Downloads page but is in general far more reliable. If the Dell FTP website isn't updated to include the driver you are after. Please look at the instructions here Drivers and Downloads Issues & Direct Links & Workarounds and include the system model, the OS, the driver you were attempting to download and the broken links.
If you are wanting to install Windows 8 on an unsupported system update your BIOS to the latest revision available before installing Windows 8. Please note Windows 8 should run fine on most systems that came with Vista or 7. My Windows Reinstallation Guide/Upgrading to Windows 8 should give you full instructions with optimal results.
Windows Reinstallation Guide and Related Wikies
Note there is information at the top of this guide about a poll which I made due to the difficulty of requesting a Reinstallation DVD/USB from Dell, the pdf of the Windows Reinstallation Guide is found below the information about the poll.
The rest of this thread is about Drivers. I have already listed a number of unofficial driver sets for Windows 7 & 8 and you should check to see if your system is available there before posting. Please note Windows 8 will natively include many drivers already and in some systems no additional drivers are required. e.g. I installed Windows 8 on my XPS 8300, it worked fine without any additional drivers but I took some from the XPS 8500 anyway thus there may be a lower number of Drivers required for a Windows 8 installation than an earlier version of Windows (especially WIndows XP). Note if you have any problems with the unofficial Driver sets post here opposed to the comments because I don't get any notification for comments on my wiki pages.
Disclaimer: Use of Unofficial Driver sets (even if they are Dell Drivers taken from newer systems) will be unlikely to be supported by Dell Techncal Support who will possibily recommend you to revert to your earlier version of Windows if you are experiencing issues.
The following are quite common drivers and you should install these after installation of Windows 8 if they are applicable to your system:
System Utilities
• For systems with Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/
Chipset
Video
• For the Intel ones, the update utility listed under Chipset should of got the driver and in the case of switchable graphics the Intel driver should be installed first.
Network
• For Dell Wireless Cards and Dell Wireless Bluetooth Modules look here.
• For the Intel ones, the update utility listed under Chipset should of got the driver.
Input
• For systems with Synaptics Touchpads use the Synaptics Touchpad here
[older/Dell] 16.3.1.1 http://downloads-us.dell.com/FOLDER00800134M/2
[newest/non-Dell] Synaptics Directly http://www.synaptics.com/resources/drivers.
I'm not sure if both support Gestures, leave feedback if they do or don't.
• For systems with the Alps Touchpad use
[older/Dell] 8.1200.101.214 http://ftp.dell.com/FOLDER01255426M/1/Input_Driver_FGG85_WN_8.1200.101.214_A02.EXE
[newer/non-Dell] 8.100.2020.112 http://www.eightforums.com/hardware-drivers/10569-windows-8-alps-touchpad-driver.html
• For systems with the Cyprus Touchpad
2.5.1.27 http://ftp.dell.com/FOLDER01255772M/1/L322X_Input_Driver_98T43_WN_2.5.1.27_A02.EXE
Device Manager Check:
Follow this check to see if any other drivers are required.
Press the [Windows] and [Pause|Break] or [Windows] and [ e ] (to open computer) and then select properties.
On this screen next select Device manager.
Hopefully it should look something like mine.
If you have an error, yellow ? or ! as in my base system device then Windows 8 hasn't found a system driver correctly. Quickly check to see if you have missed installation of a driver. If you still can't find out what it is. Right click the device with the error and select properties:
Go to details and select Hardware ids. You should post here starting your model of Dell, the hardware ids and whether you have installed Windows 7 or Windows 8 and if you are installing the 32 bit or 64 bit version. This should help give us all the information required to find the driver. Also state if you are experiencing any abnormal behavior/limited functionality.
Note for advanced users, you may use the hardware IDs to search in the Microsoft Update Catalogue (requires internet Explorer). In this case I would search for PCI\VEN_1002&DEV_68B8 as it is more likely to find the driver than if I include the Subsys... and everything else.
To use the Microsoft Update Catalogue add the driver to the basket and then select view basket and then download. Although a basket is mentioned there is no charge for downloading the driver. You will then have to right click the unknown device in the device manager and select update driver, navigate to where you downloaded the driver from the Microsoft Update Catalogue and then select next, hopefully Windows should update the driver for you.
Note: Please vote on the IdeaStorm Ideas here which are designed to improve Dell software services.
kai wang
3 Posts
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December 3rd, 2012 12:00
Philip_Yip
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December 3rd, 2012 17:00
That is the Dell Wireless 1395/1397 card. I have been looking for drivers for these aswell as the 1501 and 1520 cards.
You may try the driver for the 1702 or 1703 but I don't think it will work:
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/inspiron-15r-n5110?driverId=0MXPP&osCode=W864&fileId=3082263334
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/xps-8500?driverId=C2YWP&osCode=W864&fileId=3079890667
kai wang
3 Posts
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December 4th, 2012 11:00
thanks , but it doesn't work. the driver did work very well on win7. on win8, the speed is only about 10KB/s.
i hope i am not the only one using E6400 with WIN8 , :emotion-1:
kai wang
3 Posts
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December 4th, 2012 11:00
thanks , but it doesn't work. the driver did work very well on win7. on win8, the speed is only about 10KB/s
Azzmi
1 Message
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December 4th, 2012 14:00
I need AMD Radeon VGA driver for my DELL Inspiron 14R n4050 AMD HD 6470M :
PCI\VEN_1002&DEV_6760&SUBSYS_05031028&REV_00
PCI\VEN_1002&DEV_6760&SUBSYS_05031028
PCI\VEN_1002&DEV_6760&CC_030000
PCI\VEN_1002&DEV_6760&CC_0300
Please Help me..
Philip_Yip
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December 4th, 2012 15:00
Looking at the supported model list there seems to be some models with the Dell Wireless 1530 card which usually has the same drivers as the 1501, 1395 and 1397 but no Windows 8 driver is listed. I didn't have much issues with my Dell Wireless 1501 Card and Windows 8, it worked right after A Clean Install without an additional driver. I had a small look around but then I assumed WIndows 8 had native support for all these wireless cards.
However try one thing, uninstall any Dell Wireless Application from add/remove programs.
Next follow the instructions here (they are for the webcam but the same procedure should be carried out with the Dell Wireless 1395/1397 card).
Restart your computer and do not attempt any driver installation.
pmbAustin
16 Posts
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December 5th, 2012 01:00
What about the XPS 15z and the Cyprus Trackpad drivers? Attempting to install them on Windows 8 gives an error that there are known compatibility issues, and they refuse to install. So I'm stuck with no gesture support, and a grossly high sensitivity that results in constant random cursor movements from the slightest palm-touch on the trackpad while typing.
Is there any fix forthcoming?
mihirparikh90
2 Posts
0
December 5th, 2012 02:00
speedstep
11 Legend
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47K Posts
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December 6th, 2012 13:00
You have to use the Dell Windows 7 driver and or look on the windows catalog site for the M as in mobile version.
Device name ID
amd radeon hd 6370m PCI\VEN_1002&DEV_68E4&SUBSYS_04C11028
amd radeon hd 6370m PCI\VEN_1002&DEV_68E4&SUBSYS_04D71028
amd radeon hd 6370m PCI\VEN_1002&DEV_68E4&SUBSYS_04CD1028
amd radeon hd 6370m PCI\VEN_1002&DEV_68E4&SUBSYS_04CA1028
amd radeon hd 6370m PCI\VEN_1002&DEV_68E4&SUBSYS_04CC1028
amd radeon hd 6470m PCI\VEN_1002&DEV_6760&SUBSYS_04D71028
amd radeon hd 6470m PCI\VEN_1002&DEV_6760&SUBSYS_04C11028
amd radeon hd 6470m PCI\VEN_1002&DEV_6760&SUBSYS_04CA1028
amd radeon hd 6470m PCI\VEN_1002&DEV_6760&SUBSYS_05061028
amd radeon hd 6470m PCI\VEN_1002&DEV_6760&SUBSYS_05071028
amd radeon hd 6470m PCI\VEN_1002&DEV_6760&SUBSYS_05021028
amd radeon hd 6470m PCI\VEN_1002&DEV_6760&SUBSYS_05031028
amd radeon hd 6490m PCI\VEN_1002&DEV_6760&SUBSYS_04CC1028
amd radeon hd 6630m PCI\VEN_1002&DEV_6741&SUBSYS_04C51028
amd radeon hd 6630m PCI\VEN_1002&DEV_6741&SUBSYS_04D91028
amd radeon hd 6630m PCI\VEN_1002&DEV_6741&SUBSYS_04CD1028
amd radeon hd 6630m PCI\VEN_1002&DEV_6741&SUBSYS_04C11028
amd radeon hd 6630m PCI\VEN_1002&DEV_6741&SUBSYS_04D71028
ati mobility radeon hd 3450 PCI\VEN_1002&DEV_95C4&SUBSYS_025A1028
ati mobility radeon hd 3450 PCI\VEN_1002&DEV_95C4&SUBSYS_02541028
ati mobility radeon hd 3450 PCI\VEN_1002&DEV_95C4&SUBSYS_029F1028
ati mobility radeon hd 3650 PCI\VEN_1002&DEV_9591&SUBSYS_02561028
ati mobility radeon hd 3650 PCI\VEN_1002&DEV_9591&SUBSYS_02A01028
ati mobility radeon hd 3670 PCI\VEN_1002&DEV_9593&SUBSYS_02721028
ati mobility radeon hd 4300 series PCI\VEN_1002&DEV_9552&SUBSYS_041E1028
ati mobility radeon hd 4330 PCI\VEN_1002&DEV_9552&SUBSYS_02CF1028
ati mobility radeon hd 4330 PCI\VEN_1002&DEV_9552&SUBSYS_04031028
ati mobility radeon hd 4330 PCI\VEN_1002&DEV_9552&SUBSYS_02F21028
ati mobility radeon hd 4330 PCI\VEN_1002&DEV_9552&SUBSYS_02AA1028
ati mobility radeon hd 4330 PCI\VEN_1002&DEV_9552&SUBSYS_04061028
ati mobility radeon hd 4330 PCI\VEN_1002&DEV_9552&SUBSYS_04151028
ati mobility radeon hd 4330 PCI\VEN_1002&DEV_9552&SUBSYS_04161028
ati mobility radeon hd 4330 PCI\VEN_1002&DEV_9552&SUBSYS_04341028
ati mobility radeon hd 4330 PCI\VEN_1002&DEV_9552&SUBSYS_04351028
ati mobility radeon hd 4530 PCI\VEN_1002&DEV_9553&SUBSYS_04041028
ati mobility radeon hd 4570 PCI\VEN_1002&DEV_9553&SUBSYS_02EA1028
ati mobility radeon hd 4570 PCI\VEN_1002&DEV_9553&SUBSYS_04171028
ati mobility radeon hd 4650 PCI\VEN_1002&DEV_9480&SUBSYS_02EA1028
ati mobility radeon hd 4670 PCI\VEN_1002&DEV_9488&SUBSYS_02721028
ati mobility radeon hd 530v PCI\VEN_1002&DEV_9552&SUBSYS_04661028
ati mobility radeon hd 540v PCI\VEN_1002&DEV_9553&SUBSYS_02E81028
ati mobility radeon hd 540v PCI\VEN_1002&DEV_9553&SUBSYS_04141028
ati mobility radeon hd 5430 PCI\VEN_1002&DEV_68E1&SUBSYS_044A1028
ati mobility radeon hd 5430 PCI\VEN_1002&DEV_68E1&SUBSYS_04661028
ati mobility radeon hd 5450 PCI\VEN_1002&DEV_68E0&SUBSYS_04041028
ati mobility radeon hd 5450 PCI\VEN_1002&DEV_68E0&SUBSYS_04141028
ati mobility radeon hd 5450 series PCI\VEN_1002&DEV_68E0&SUBSYS_04341028
ati mobility radeon hd 545v PCI\VEN_1002&DEV_9553&SUBSYS_02BE1028
ati mobility radeon hd 545v PCI\VEN_1002&DEV_9553&SUBSYS_02BD1028
ati mobility radeon hd 545v PCI\VEN_1002&DEV_9553&SUBSYS_04131028
ati mobility radeon hd 5470 PCI\VEN_1002&DEV_68E0&SUBSYS_02BD1028
ati mobility radeon hd 5470 PCI\VEN_1002&DEV_68E0&SUBSYS_04131028
ati mobility radeon hd 5470 PCI\VEN_1002&DEV_68E0&SUBSYS_04551028
ati mobility radeon hd 5470 PCI\VEN_1002&DEV_68E0&SUBSYS_04561028
ati mobility radeon hd 5470 PCI\VEN_1002&DEV_68E0&SUBSYS_04571028
ati mobility radeon hd 5470 PCI\VEN_1002&DEV_68E0&SUBSYS_014C1028
ati mobility radeon hd 5470 PCI\VEN_1002&DEV_68E0&SUBSYS_045C1028
ati mobility radeon hd 5470 PCI\VEN_1002&DEV_68E0&SUBSYS_04471028
ati mobility radeon hd 560v PCI\VEN_1002&DEV_9480&SUBSYS_02EB1028
ati mobility radeon hd 5650 PCI\VEN_1002&DEV_68C1&SUBSYS_04561028
ati mobility radeon hd 5650 PCI\VEN_1002&DEV_68C1&SUBSYS_04571028
ati mobility radeon hd 5650 PCI\VEN_1002&DEV_68C1&SUBSYS_041B1028
ati mobility radeon hd 5650 PCI\VEN_1002&DEV_68C1&SUBSYS_04471028
ati mobility radeon hd 565v PCI\VEN_1002&DEV_9488&SUBSYS_02FE1028
ati mobility radeon hd 565v PCI\VEN_1002&DEV_9488&SUBSYS_04191028
ati mobility radeon hd 5730 PCI\VEN_1002&DEV_68C0&SUBSYS_02FE1028
ati mobility radeon hd 5730 PCI\VEN_1002&DEV_68C0&SUBSYS_04191028
Intel(R) HD Graphics PCI\VEN_8086&DEV_0046&SUBSYS_045C1028
Intel(R) HD Graphics PCI\VEN_8086&DEV_0046&SUBSYS_21098086
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04C11028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04C51028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04CD1028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04CA1028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04CC1028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_05071028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_05031028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_21108086
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04CD1028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04CA1028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04CC1028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04C11028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04C51028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_21108086
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04C11028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04C51028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04CA1028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04CD1028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04CC1028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_21108086
Intel(R) HD Graphics PCI\VEN_8086&DEV_0046&SUBSYS_20098086
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_20108086
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_20108086
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_20108086
Intel(R) HD Graphics PCI\VEN_8086&DEV_0046&SUBSYS_014D1028
Intel(R) HD Graphics PCI\VEN_8086&DEV_0046&SUBSYS_00468086
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04D71028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04D91028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04B31028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04B01028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_04B21028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_05061028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_05021028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0106&SUBSYS_22108086
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04B31028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04B01028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04B21028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04D71028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_04D91028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0116&SUBSYS_22108086
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04D71028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04D91028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04B01028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04B31028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_04B21028
Mobile Intel(R) HD Graphics PCI\VEN_8086&DEV_0126&SUBSYS_22108086
speedstep
11 Legend
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47K Posts
0
December 6th, 2012 13:00
You Have to use the VISTA VERSION of the driver.
And may have to install AS ADMINISTRATOR in Vista Compatibility mode.
Ricoh R5C8xx Card (Driver)- Vista64/XP64
Windows Vista 64-bit
Ricoh R5C8XX 1394/Card Reader Driver
Windows XP
Windows Vista 32-bit
CardReader Driver for Win7
Intel Cantiga Chipset Driver
Windows Vista 32-bit
Windows 7 64-bit
Windows Vista 64-bit
Windows XP
Card Reader driver
Windows XP
Windows Vista 32-bit
rajasajid
17 Posts
0
December 6th, 2012 23:00
Hello friends
i am using dell inspiron n5110 laptop. i was using windows 7 on it and it was working fine. now i have installed windows 8 in it. but after installing windows 8 it is havng some issues. some times when i start system, it shows a light blue screen saying: System faced a problem(: you can search error online by searching: INVALID_PROCESSOR_EXTENDED_STATE.
and most of times when i use laptop. after every hour or two System restarts automatically.
and i also tried to re-install windows 7 2 or 3 times. but it didn't worked. when windows installation completes systems restarts and after restarting it shows blue screen and shows some errors as : 0X00000000.....
I am using windows 8 developer preview. please help
Regards
Sajid Manzoor
mihirparikh90
2 Posts
0
December 7th, 2012 00:00
And what about the display driver??games are coming in a short window with black strips at the side...i need it full on the window
speedstep
11 Legend
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47K Posts
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December 7th, 2012 08:00
indicates that the processor tries to execute an invalid instruction. This error typically occurs when the instruction pointer has become corrupted and is pointing to the wrong location. The most common cause of this error is hardware memory corruption.
The processor (CPU) may be defective and needs to be replaced.
Before taking this step, check if any of these more common issues are occurring that will cause the processor to fail:
Confirm both the CPU and system fans are working properly
The CPU is properly seated in it's socket and the clamps are in place
There is sufficient thermal compound between the CPU and the CPU heatsink
The CPU is not being overclocked (via BIOS motherboard settings
If you do replace the CPU with a different model (higher speed or more cores) confirm the power (watts)
is the same or lower than the current CPU, or ensure you add additional cooling for the hotter part.
You may have a defective memory. This is even more likely if it only occurs when the system is cold or hot, but not all the time.
Use a memory tester to confirm if it is defective or if you have spare memory, try replacement.
Windows 7 and Vista include a Memory Test program when booting from the Windows Installation DVD.
Confirm all the memory is of the same type and speed.
Many motherboards only work correctly when the memory is installed with matched sets and matched speeds.
If you added or changed your memory just before this problem occurred,
try reverting to the prior memory configuration to confirm it's the source of the problem.
Check that the memory is fully seated in the sockets. Memory sockets often have side
latches that need to be upright to indicate the memory is correctly locked in place.
Confirm the memory resides in the correct slots on the motherboard.
You'll need to refer to the motherboard manual to confirm this. There is little consistency,
even within a single vendor. Some systems require that memory is installed as matched pairs,
but not always adjacent to each other!
It's also possible the memory problem is on the video card, as they often contain additional memory.
The video card should be tested and/or try a different video card to see if the problem goes away.
dheck1961
10 Posts
0
December 10th, 2012 08:00
What is an "O2" driver? Where can I download it for WIn8 64bit Enterprise?
dheck1961
10 Posts
0
December 10th, 2012 09:00
FYI - this is the O2Micro Integrated MS/MSPro controller (O2 Micro memory card reader driver). I used the Windows 7 64Bit driver since one wasn't listed for Windows 8 yet. I downloaded it from here: www.dell.com/.../latitude-e6420