Driver Request Thread for Unsupported Systems [Unofficial]

My last post got truncated... I got this error message but I don't have the card.

If you get this error also your only choice is to install via the device manager.

Press the [Windows] and [Pause|Break] or [Windows] and [ e ] and then select properties.

On this screen next select Device manager.

Hopefully it should look something like mine. Expand network adapters right click your WiMax 5150 device and select properties

Select the driver tab and select update driver

Select browse my computer for driver software

Type C:\Dell\Drivers\DPVND\Drivers and then press next, follow through with the install and click finish.

Thanks for the post.

The drivers from Dell for Windows 8 are most confusing and there is no application that I can find to download the relevant drivers and patch them automatically.

I have ATG6400 first generation and it is working well with new SSD Samsung. I see that the Dell applications for control in the main do not work with Windows 8 and no new applications have been mentioned.

The one issue is have is the Broadcom USH w/swipe Dell Windows 8 driver as the previous driver was part of a Dell Connect or before that the Dell Control Panel Software that is not compliant with Windows 8.

If you know how to use the finger reader swipe with Window 8 please post here.... I know it can work as had it working with TPM before the DCP software forced me to rebuild my laptop.

Peter

These may be useful:

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=575111

You have definitely put together a nice collection of W8 resources here.  I hope you might be able to point me in the right direction also.  I have a Latitude XT2 that I really like using.  I put a clean install of W8Pro 32bit and have been able to get everything except the bluetooth and the screen rotate button to work, (or any of the tablet control buttons for that matter).  The touchscreen really works well with the W8 UI, I just wish it would rotate when I take it to tablet form.  Any assistance is appreciated.  Have a great day. 

The Bluetooth Wireless 380 Bluetooth Driver should work on this system with the Dell Wireless 365 card: http://ftp1.dell.com/folder00865420m/1/ 

Try the NTrig Driver for the touchscreen, not sure if this will control the inversion: http://www.ntrig.com/Content.aspx?Page=Downloads_Drivers 

My guess for the button is that it will be something in Dell ControlVault/ControlPoint. I had a look at some other posts on the Dell Community here and the solution mentions installation of Dell Control Point System manager. I have amended it to include direct download links.

06/05/2012 R312259 A21. Version 1.7.10000 Update Package 19875 KB (Windows Vista/Windows 7 64 bit)
31/05/2011 R301919 A19, Version 1.7.00000 Hard Drive Version 14410 KB (Windows Vista/Windows 7 64 bit)

06/05/2012 R312260 A21, Version 1.7.10000 Update Package 19214 KB (Windows Vista/7 32 bit)
31/05/2011 R301915 A19, Version 1.7.00000  Hard Drive Version 13356 KB (Windows Vista/7 32 bit)

24/07/2012 R312258 A21. Version 1.7.10000 Update Package 46124 KB  (Windows XP)
31/05/2011 R301923 A19. Version 1.7.00000 Hard Drive Version 40624 KB (Windows XP)

24/07/2012 R312257 A21. Version 1.7.10000 Update Package 67124 KB (Windows XP 64 bit)

Give them a try. Let me know the results and what other drivers you have installed so I can list an unofficial driver set for the benefit of other XT2 users.

I am not sure about the preinstalled software review this article here and search through the fixes/updates for any preinstalled software.

SpeedSteps post gave the Broadcom USH:

Found the 64 bit  Broadcomm Unified Security Hub Driver for my E6500.

htttp:/ftp.us.dell.com/control%20Point/

DELL_CONTROLPOINT-CONNECTION_A11_R207458.exe   32 bit
DELL_CONTROLPOINT-CONNECTION_A11_R207459.exe   64 bit

USH  run as admin  compatibility  Vista SP2

Although there is also:

R245265 A17 64 bit

R245263 A17 32 bit

I am not sure why the A11 versions were recommended but the A11 file size is larger and may contain more drivers?

Thanks for the post. The drivers from Dell for Windows 8 are most confusing and there is no application that I can find to download the relevant drivers and patch them automatically. I have ATG6400 first generation and it is working well with new SSD Samsung. I see that the Dell applications for control in the main do not work with Windows 8 and no new applications have been mentioned. The one issue is have is the Broadcom USH w/swipe Dell Windows 8 driver as the previous driver was part of a Dell Connect or before that the Dell Control Panel Software that is not compliant with Windows 8. If you know how to use the finger reader swipe with Window 8 please post here.... I know it can work as had it working with TPM before the DCP software forced me to rebuild my laptop. Peter   These may be useful: http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=575111

Yeah its the Dell ControlPoint and ControlVault. I think we had a post a few pages back about installing the Broadcom USH driver. It is something I need to have a better look into as there seem to be so many versions of ControlPoint/ControlVault and if I'm honest I'm not sure what each one does. e.g. Security Driver Pack, Connection Manager,...

I tried many files but the A11 versions when installed with VISTA Compatibility mode removed the yellow !  for Broadcomm USH.

The A11 makes several sub directorys and installs several different drivers.

Basically I took a New blank drive and tried several files but only got 1 to work for the USH.

The Broadcomm Device is not listed as a seperate driver anywhere.

Thank you so much Philip for the prompt response.  As per your suggestion I downloaded the 06/05/2012 R312260 A21, Version 1.7.10000 Update Package 19214 KB (Windows Vista/7 32 bit) file and it installed perfectly.  All the tablet buttons and controls are working now.  The bluetooth module also installed and is working.  I'm now working on finding the right drivers for the Intel GMA4500 graphics card.  I want to be able to run Bluestacks.  Thanks again for your help.  Keep up the strong work.

Thank you so much Philip for the prompt response.  As per your suggestion I downloaded the 06/05/2012 R312260 A21, Version 1.7.10000 Update Package 19214 KB (Windows Vista/7 32 bit) file and it installed perfectly.  All the tablet buttons and controls are working now.  The bluetooth module also installed and is working.  I'm now working on finding the right drivers for the Intel GMA4500 graphics card.  I want to be able to run Bluestacks.  Thanks again for your help.  Keep up the strong work.

Glad to help, you can try Intel directly for the Intel GMA4500 Graphics here: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20598&lang=eng&OSVersion=Windows%207%20(32-bit)*&DownloadType=Drivers its a Windows 7 32 bit driver though and may or may not work on Windows 8.

The Broadcomm Device is not listed as a seperate driver anywhere.

Thanks for the explanation. I haven't got a Latitude E series laptop to hand so I don't know what works and what doesn't. Controlpoint and all its modules are still a mystery to me I will need to look up on it.

Thanks to your tip above I was able to get bluetooth working on my Inspiron 14R.  Any ideas on WiDi?  I've tried the suggestions on Intel's site but it wouldn't install.  All worked well with Win 7.

From what I can tell the Broadcomm USH is a contactless RF CAC Card reader.

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266398

Table of Contents:

1. How to Download the Latest Broadcom USH Drivers
2. Enroll the Contactless SmartCard
3. Using Pre-Boot Authentication (PBA) with the Contactless SmartCard

The Broadcom Unified Security Hub (USH) drivers are included in the Dell ControlPoint Security Device Driver Pack, these drivers are located in the ControlPoint download category for your computer.

It also includes drivers for:
Broadcom Trusted Platform Module
Atmel Trusted Platform Module
STMicroelectronics Trusted Platform Module
Winbond Trusted Platform Module
O2Micro Smart Card Reader
Dell Smart Card Keyboard
UPEK TouchChip Fingerprint Reader
Authentec Fingerprint Reader
Vista Storage Driver Update (for ATAPI.SYS)

These drivers do not need the Dell ControlPoint System Manager software installed to work.

For more information on how to download and install drivers, refer to Dell Knowledge Base article: How to Use the Drivers and Downloads Website

Back to Top

1. Click Start:  (in Windows® Vista® and Windows 7), 

   start

    (in Windows® XP).
   
   

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2. Click All Programs.
   
   

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3. Click Dell Control Point.
   
   

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4. Click Security Manager.
   
   

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5. Click Security Manager listed below Security Manager.
   
   

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6. To the right of Contactless SmartCard, click Settings.
   
   

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7. On the Welcome to the SmartCard Enrollment Wizard window, click Next.
   
   

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8. On the Dell Preboot Authentication Enrollment window, enter the computer's Basic Input/Output System (BIOS) password in the box next to Enter System Password:, then click Next.
   
   

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9. On the Verify your identity window, enter the Windows password in the box next to Password:, then click Next.
   
   

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10. Select Contactless Card, click Next.
    
    

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11. On the SmartCard Authentication window, enter the same password in the boxes next to Create Card PIN: and Confirm Card PIN:, then click Next.
    
    

    A dialog displays asking you to present your card to the reader ( Figure 1), hover the SmartCard over the reader for a few seconds.

    
    Figure 1: Contactless SmartCard Reader Location
    
    

    ---

12. Click Finish.
    
    

    When an error occurs during card presentation, click Enroll Again and re-present your card again.

Back to Top

After turning on the computer or re-starting, the computer's Basic Input/Output System (BIOS) will display a prompt to Authenticate Using Smart Card.

E6400 and E6500

• Present you card to the reader (Figure 2) within 30 seconds
  
  
  Figure 2:Contactless Smart Card Reader Location
• When the card is presented within 30 seconds, the dialog displays requesting for you to Enter your Smart Card PIN.
• When the card is not presented within 30 seconds, the contactless Pre-Boot Authentication (PBA) will time out and a dialog displays requesting the computer's BIOS password.

  Note:

There is no text box for PIN entry, be careful when typing in your PIN to ensure a wrong key is not pressed.

E4300

• The Authenticate Using Smart Card screen remains active indefinitely. When the Smart card is not available, press to cancel the smart card authentication and enter the BIOS password.

WINDOWS 8 seems to understand MOST older systems with Pentium D.

All Smithfield processors include EM64T and Execute disable bit features.

Several Dell models will not show this feature unless the processor can do it.

Documentation for the Dell Precision 380 does not mention it however

when I updated the BIOS to the latest version it showed the

EXECUTE DISABLE Bit option under the SECURITY TAB.

The exception for drivers not found is Video Drivers and Audio Drivers.

SIGMATEL STAC 92XX C-Major HD Audio

HDAUDIO\FUNC_01&VEN_8384

Model Name    Model Code

Dimension 1100    DE051
Dimension 3100    DV051
Dimension 3100c    DC051
Dimension 5150    DM051
Dimension 5150c    DXC051
Dimension 9150    DXP051
Dimension 9200    DXP061
Dimension 9200c    DXC061
Dimension B110    DE051
Dimension C521    DMC521
Dimension E310    DV051
Dimension E510    DM051
Dimension E520    DM061
Dimension E521    DME521

Inspiron 1300    ME051
Inspiron 630m    MXC051
Inspiron 640m    MXC061
Inspiron 6400    MM061
Inspiron 9400    MP061
Inspiron B120    ME051
Inspiron B130    ME051
Inspiron E1405    MC061
Inspiron E1505    MM061
Inspiron E1705    MP061

Inspiron XPS Gen 2    MXG051
XPS 200        DXC051
XPS 210        DXC061
XPS 400        DXP051
XPS 410        DXP061
XPS 600        DXG051
XPS 700        DXG061
XPS M140        MXC051
XPS M170        MXG051
XPS M1210    MXC062
XPS M1710    MXG061
XPS M2010    MXP061

SIGMATEL
Version: 6.10.0.5343
Computers  : DXG061; Dimension: 5100, 5100C, 9100, C521, DC051, DM051, DM061, DV051, DXC051, DXC061, DXP051, DXP061, E521; OptiPlex: 210L, 740; Precision: 380, 390, 490, 690; XPS: XPS710

11/12/2007 11:15 AM 7936096 R147075.EXE

11/12/2007 12:29 PM 8086112 R157052.EXE
http://ftp.us.dell.com/audio/R157052.EXE

R145551.EXE         32 BIT

R145149.EXE          64 BIT

Systems
Dimension Desktop 2400
Dimension Desktop 3000
Dimension Desktop B110
OptiPlex 170L
OptiPlex GX270 / GX270N
OptiPlex GX280
OptiPlex GX520
OptiPlex GX620
OptiPlex SX270 / SX270N
OptiPlex SX280
Precision 360 / 360N
Precision 370
Precision 450
Precision 470
Precision 650
Precision 670

FOR WINDOWS 7 or Windows 8

http://catalog.update.microsoft.com/v7/site/Home.aspx

Click on this link to go to the Microsoft Update Catalog Website.

In the search box, type Analog Devices.

Then, look for version 5.12.1.7010 (32 bit) or version 5.12.2.7010 (64 bit).

Click on Add to add the driver update to your Windows Update.

You must use IE6 or higher.

We need Dell/Alienware to provide NVIDIA with the correct Device ID for the M18x R1 with GTX 680M video cards installed. .

I contacted NVIDIA Support about this, and they refuse to update the drivers because Dell/Alienware has not provided them with the correct Hardware ID. For now, I am supporting myself by modding the NVDM.INF file to cause the NVIDIA drivers to identify the GPUs correctly, as I have explained in this post..

This is not difficult to do, but it is an unnecessary hassle to go through for video driver updates. The simple and hassle-free solution for customers would be for Dell/Alienware engineering to tell NVIDIA to add a line of code for the 11A0 GPU (GTX 680M) to support Hardware Device ID 048F1028 (M18x R1 motherboard).