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6 Posts

8559

May 19th, 2006 11:00

Drop & Drag doesn't work

I am unable to drop & drag files from one folder to another in My Documents; My pictures; my music. Help!

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6 Posts

May 19th, 2006 18:00

Thanks Joe but that didn't work.  Anything else?  This is really bugging me especially since I have 2 other PC's and am able to do this simple task with no problems at all.  Add the fact that this is a new PC and there is my frustration.

Thanks for your trying to help & hopefully you will have another suggestion soon.

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42 Posts

May 19th, 2006 18:00

You may have a damaged Registry entry that is disabling the drag and drop feature.  You can remove the key entry and rebuild it. 
Start/Run
type in Command
then when prompt appears type regedit
find: "HKEY_CLASSES_ROOT>DIRECTORY>shellex>DragDropHandlers"  
Right click on DragDropHandlers, click on delete, Click on File then Close, then reboot the pc.
 
Feature should come back after that.
 
Joe L

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42 Posts

May 19th, 2006 19:00

If this is a relatively new problem, use the system restore feature, set the computer back to before the problem started. 
 
Joe L

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6 Posts

May 20th, 2006 23:00

To be honest - I have no clue when it started.  The computer is only 1.5 months old and I don't remember ever trying to drag & drop before this.

I have gone back a few days with system restore but quit.  Any other ideas?

I hate the thought of reloading everything........

570 Posts

May 21st, 2006 13:00

Try the Drag and Drop fix from:
http://www.aumha.org/regfiles.php

In case you need to reinstall:
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1090151
The process is much faster than clean install.

If you don't want to loose your installed apps:
http://www.michaelstevenstech.com/XPrepairinstall.htm
Don't forget to save your data to external media.

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6 Posts

May 21st, 2006 18:00

I tried the fix but it didn't work.

I'm unsure about the reinstall.. what am I reinstalling?

Should I just keep going back on System restore to see if it ever worked?

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