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January 31st, 2010 04:00
Error message on rebooting computer/ LINE:242 CHAR:3 g_logger' is undefined Code: O
To whom it may concern tec support.
I have been receiving an error message on rebooting my PC
I would appreciate your help. I have only received the PC Tuesday
DELL ; Inspiron 560
RUNNING; WINDOWS 7
Thanking you in anticipation
This is the error message on reboot;
An Error has occurred in the script of this page
LINE: 242
CHAR: 3
ERROR: ‘g_Logger’ is undefined
Code O
URL File:///C:/Program%20Files%20(x86)/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js
Do you want to continue running scripts on this page
YES/NO
Although the PC appears to run very smoothly It would be good to remove this error message
Thanks for any help
osprey4
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34.2K Posts
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January 31st, 2010 05:00
Hi, etnico:
This is not a problem with your computer but with the internet page you are viewing. The fix is to disable script debugging in Internet Options.
Good luck with the new system!
Patchnet
2 Posts
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August 7th, 2010 03:00
HI - I am using Google Chrome and can't see how to disable debugging using Chrome. I saw another blog that said I should uninstall Dell Support Centre as that caused the error message. Is it a Dell issue and have they done anything to fix it?
Thanks,
Patrick
kathrose
1 Message
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September 15th, 2010 15:00
I've had this problem for months. My script debugging has been checked off and I still have it. Any thoughts?
chrisdoth
4 Posts
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October 16th, 2010 17:00
I had a new laptop arrive last week (Windows 7). After installing a few programs I too have this message on start up now. I also cannot acces the Dell support centre - get the same message and the pages fail to load.
Carolyn.Connery
4 Posts
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October 19th, 2010 17:00
I do not understand how to fix this problem, Please explain it in details, I know it's a stupid question.
chrisdoth
4 Posts
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October 21st, 2010 05:00
I don't think this has anything to do with the internet, as it happens on start up and when trying to access Dell support centre, which will not open. It seems some files are missing or corrupted to me.
Patchnet
2 Posts
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October 21st, 2010 07:00
I agree. I have seen MANY responses here and on other sites suggesting the Script Disable option and just as many that say it doesn't work. In addition, I don't see how it can be done if you use Google Chrome. This might not be the right thing to do but I have uninstalled the Dell Support Centre and I can't say I have missed it in the 4 months since it went. Certainly the annoying error message has gone and it hasn't affected my laptop in any other way. It sounds drastic and I am sure the Support Centre was installed for a reason, but until Dell can supply an official fix that works, I think deleting it is the only option.
chrisdoth
4 Posts
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November 2nd, 2010 04:00
Yes, I'm still getting this error every time I start up. It also appears randomly - Can only guess that the dell support centre looks for updates every so often. It is quite annoying to have this with a brand new laptop though the laptop still works just fine.
I had expected someone from dell to take an interest in these forums but it seems they don't?