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April 17th, 2007 22:00

File 9 Dirty?

Ok i have windows XP media center edition and about a week ago my computer start randomly restarting even while i was in the middle of something. I have no clue what was causing this and after every time i would run Norton virus scan and it came up with nothing. As time went by it started doing it more often and when it did it once it would do it quite often until i turned off my computer and let it sit for a couple of minutes. Finely it started doing it one night and i tried running virus scans and it restarted before it even got close to finishing the scan. While it was booting back up it restarted again and then in the second boot up it again restarted. After that i got an error message saying that File/Folder(not sure) 9 was dirty and it was doing step 1 of 3 to fix it(something to that effect)... I'm not exactly sure of what it said (sorry). All i know is it began scanning my computer and then it got to step 2 and began deleting files on my computer. Then on step 3 i wrote down exactly what it said "Replacing invalid security ID with default security ID for file 1~160k+. then my computer rebooted and when i got to my desktop from what i can tell i believe all my system data(or most of it) was deleted. Internet won't come up, system restore wont work(it says system restore cant protect your computer, please restart and try system restore again), and my speakers and such don't work. When i received my computer when i first bought it i received no system disks and i have no clue what to do. I'm not sure if all i need is the system disks to fix it or what. One other thing is that all my files, programs, and settings were still there such as background, games, etc. Another strange think i came across is that it will allow me to play online games but when i pull up internet explorer it blinks up then closes before i see a single thing. I would really appreciate some help and I'm sorry for the vague details i can provide  =/

1.1K Posts

April 18th, 2007 00:00

Dirty volume/file – sounds like it could be disk damage?

First read this link then follow the instructions, click here

12 Elder

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April 18th, 2007 00:00

Sounds like malware to me. Grab free copies of Adaware (from Safer-Networking) and Spybot Search & Destroy (www.lavasoft.com). Run those and see if they can find the malware.

If not, go to Dell's hijackthis forum, click the red link at top of the page to read the FAQs then post a hijackthis log over there for expert assistance.
http://www.dellcommunity.com/supportforums/board?board.id=si_hijack

Ron

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April 18th, 2007 17:00

ok i ran this but it didn't find anything.

Ran what?

Ron

24 Posts

April 18th, 2007 17:00

i've ran ad-aware because i got it minutes before everything happened and my stuff got deleted but it didnt finish because the computer started restarting, but i have ran it after and cleaned/deleted all the threats already. I am also still having the restarting problem still. My computer is still auto restarting for no apparent reason and i have noticed even when i have my computer turned off every now and then i hear it act like its going to turn on but doesn't. The green light comes on for less than a second then goes off and its doing this even when i have the computer off. Also i can't preforme the hijackthis because I'm not on the computer with the problem because that computer can access the internet. I'm actualy on another computer in the house that has internet.

24 Posts

April 18th, 2007 17:00

ok i ran this but it didn't find anything. I belive it ran something like this when it deleted what i can tell to be most of my system data.

12 Elder

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April 18th, 2007 23:00

Try the advice in my previous post to run HijackThis and post the log on Dell's HJT forum for expert assistance.

Good luck!

Ron

24 Posts

April 18th, 2007 23:00

the link that bell boy gave me to do check disk
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