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June 7th, 2013 22:00
File: \Boot\BCD Status: 0xc0000034
Hi, I can't seem to get past the Info: The Windows Boot Configuration Data file is missing required information.
I would like to reformat my Laptop to when it was originally purchased but cannot seem to get past any of the above and it is telling me to "Insert your Windows Installation disc and restart your computer" etc... but I did not receive one when purchased my Laptop 1558 from Dell.
Please help anyone if you can.
Thank you,
kamalt
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kamalt
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2 Posts
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June 8th, 2013 20:00
Dear Appu,
Thank you for the prompt reply, very much appreciated. Unfortunately I followed your instructions and I still come back with the same issue. :-( Any further help is appreciated.
Kamalt
DELL-Appu S
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June 8th, 2013 04:00
Hi kamalt,
Let's try the following steps and see if it helps.
Try to drain the residual power from the laptop:
I would suggest you to run the Dell Diagnostics to check the hardware functionality. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select ‘Diagnostics’ from the boot menu.
Please reply with the findings.
DELL-Appu S
6 Operator
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3.1K Posts
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June 11th, 2013 04:00
Hi kamalt,
It seems to be a software issue. You may try to perform PC restore, which means taking the computer back to factory defaults to eradicate any software issues.
Note: This step leads to complete data loss including pictures, music files, videos, documents and applications. Please disconnect any external peripherals as well.
To perform PC restore:
Please reply if you have any questions.