Generic Host Process WIN32 encountered problems and had to close

Question

I have a few problems and have exhausted any avenue of help. When I turn my computer off and restart it in the morning I get a box with Generic Host Process Win32 encountered a problem & needed to close. I go online and send report. When I turn the computer off I always get Memory error application OX093338fa referrened memory at OX0966c2c52 I click to close it and underneath this is another error Runtime error 216 at ODF638FA Dell had a tech out and replaced the memory. The two last problems are from that. I've called Dell followed steps and nothing. I went to Microsoft and they told me it's a Dell problem. HELP dore

tmcewen · Answer

I had the same problem after just a clean install of Windows XP SP2 and then Office XP Pro with absolutely nothing else installed so it's definitely a Microsoft problem. I received the message 'Generic Host Process WIN32 encountered problems and had to close' on every boot.   I finally found a website with a suggestion to run 'sfc /scannow' at the command prompt which verifies every Windows XP system file. It takes a while to run. It fixed the problem for me (I hope).   The site is www.updatexp.com/scannow-sfc.html

ddg914 · Answer

Thank You for the advice. Dell sent a tech out and replaced the entire insides of my 6 month old computer. The next day I turn it on and the message is back. I thought I was going insane. I filed the report with Microsoft and was sent to a page. On this page it explained that they are working on on a fix for this problem. I wish before I allowed Dell to do all the work I would have know this because I lost all my information. It's sitting here on the other hard drive. I'm going to go to the link you sent and try it. I, Thank You for taking the time to write.

dore

tmcewen · Answer

Dore It's been a couple of days and many re-boots later and the message is still gone so that running that file check seems to have done the trick. Tom

ddg914 · Answer

Hi I'm still having the problem. I can't figure out how to run the program. I've put it into run and nothing. I think at times the computer has control. I'm sending the error reports and hope Microsoft will come out with a patch as they've promised. I'm glad you got yours to go away. Thanks for your help. dore

claytonb · Answer

Goto Start then Run and type in sfc /scannow then click OK

Windows General

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