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June 13th, 2015 08:00
Get Windows 10 App - How? It's A Mystery
There is a forest of advice about how to cope if the Get Windows 10 Icon doesn't appear on the task bar, but none of it seems very straightforward.
I have just bought an Inspiron 13 7000 series 2-in-1 which doesn't have the icon, so I can't register. My problem is that all the advice sends me off to Microsoft, whose advice is not only non-Dell specific, but is also very nested and complicated to follow.
I'm not keen to follow the advice to start plumbing the depths of Batch Files and Command Prompts (come on, this is 2015!), without being sure there isn't a simple answer to why the App is hiding or missing. Perhaps my new PC isn't capable of running Win 10? I would be seriously disappointed if so, but without the app I can't check. Perhaps there is some other reason my "device is . . . excluded from this reservation offer", but I don't know how to confirm that.
Any suggestions gratefully received.
theflash1932
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June 13th, 2015 10:00
Run ALL of the Windows Updates for your system. ALL of them. Once they are all installed, click Check for Updates to make sure you got them all. The notification comes through an installed update.
JEJeffrey
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June 14th, 2015 06:00
Thanks for the advice, but I've done that 2 or 3 times, and the icon still doesn't appear.
LSUFAN51
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June 14th, 2015 07:00
:emotion-2:
Click on the link, scroll down a little bit and click on the "Reserve Your Free Upgrade" hopefully that works.
www.microsoft.com/.../windows-10-upgrade
LSUFAN51
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June 14th, 2015 07:00
:emotion-2:
The window 10 icon is actually part of an application as a recommended Windows update (KB3035583). Check your windows updates for it.If my memory serves me correctly, update's KB3035583 came out between April and June 1.
JEJeffrey
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June 14th, 2015 08:00
.
LSUFAN51
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June 14th, 2015 08:00
It's possible your Antivirus software could be blocking the update.I would disable(temporarily) the anti-virus software and then restart your computer.
JEJeffrey
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June 14th, 2015 08:00
I took your advice, and the result was that I saw a dialogue box with 3 items in it; but it appeared for only an instant (less than 1 second) and I had no time to read it!. Still, the impression I had from this brief flash was that it had accepted my Registration. As I've explained in a previous post, I'm finding it very hard to discover if KB3035583 has been installed on my machine, but your alternative solution looks promising - thanks.
JEJeffrey
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June 14th, 2015 08:00
JEJeffrey
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June 14th, 2015 14:00
Well, the only AV software running is Windows Defender, and I might have hoped it would be smart enough to cope with a MS patch . . . but that's just me being naïve. I disabled it temporarily and this time I flashed past the dialogue box as before, but then received a second dialogue box saying that my update registration was all sorted out. So many thanks for the advice, which seems to have done the trick.
LSUFAN51
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June 14th, 2015 16:00
Great News! I'm happy your registration is all sorted out.:emotion-2: