gx270 will not let xp install

Question

The unit has nt on it, so I was going to do a fresh install of xp and I get the blue screen of death every time? Used a program called trouble shooter to check the hardware and everything was fine according to it. Any ideas or thought would be helpful.

Mary G · Answer

The XP web site will tell you why this is happening. I think it is because you are using an upgrade cd for the Home edition. NT doesn't qualify for the upgrade. http://www.microsoft.com/windowsxp/home/howtobuy/upgrading/matrix.asp You need the XP Pro upgrade or a full version of XP Home.

gryjhnhpe · Answer

@Mary G wrote:

The XP web site will tell you why this is happening. I think it is because you are using an upgrade cd for the Home edition. NT doesn't qualify for the upgrade. http://www.microsoft.com/windowsxp/home/howtobuy/upgrading/matrix.asp You need the XP Pro upgrade or a full version of XP Home.

The NT Qualifies for a Clean Install from Upgrade CD though so don't thinks its causing Blue Screen message.

Does the Computer still boot to installed NT OS without showing Blue Screen. ? , if not the boot from Upgrade CD isn't causing Blue Screen & what message is on Blue Screen. ?
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You this link & select XP Home or PRO then method , ie: Used Hard Drive , Multi_Page has text & large pictures of Clean Install.
http://www.windowsreinstall.com/

Use this link for Clean Install of XP , if you click on Pictures they Expand for easy view
http://www.michaelstevenstech.com/cleanxpinstall.html (Delete existing partition at step 10b for Clean Install)

or use this link ( *** Delete existing partition at step 5 for Clean Install ***)
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp

Clean Install deletes existing partition (like FDISK) & Formats HD during Install of Windows XP from XP CD.
Set BIOS to use CD-ROM as 1st boot device usually by pressing F2 during boot (startup).
Re-start Computer & when message "Press any key to boot from CD" shows do it & let subsequent messages "Press any key...." time out to Windows setup.

Message Edited by gryjhnhpe on 01-04-2004 09:22 AM

Message Edited by gryjhnhpe on 01-04-2004 09:40 AM

mcmatlarge · Answer

I have the full version of XP home with service pack 1. I am booting from the cd for a clean full install, the error happens when the system gets done with the pre-load and starts into WIndows for the actual install process. That is where blue screen happens.....I never get to the screen that displays the h.d......HELP

gryjhnhpe · Answer

mcmatlarge wrote: That is where blue screen happens.....I never get to the screen that displays the h.d.

Not sure what do mean by "never get to .....h.d..." ?
Does h.d. mean Hard Drive. ?
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I see , if you have any external devices connected remove them & try new Clean Install.

Its that fails you could try re-installing NT.
And if similar to XP set System Properties , Advanced tab , Startup & Recovery`, Settings & remove tick from "Auto...restart" , this should allow you to read Blue Screen message if any.
For XP , don't know if applies to NT, press Windows+Break(pause) keys together to open "System Properties".
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Edit:
Do you have the latest BIOS as some Computers don't work with XP if BIOS isn't 1st Updated.
I see yours is;
File Date: 11/12/2003

Optiplex GX270 A03 System BIOS.

If you don't have this BIOS you will probably have to re-install NT.

Message Edited by gryjhnhpe on 01-04-2004 11:51 AM

Windows General

gx270 will not let xp install

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