Had to use restore CD because system files were corrupted.  The option to Repair would not work.   I used the Setup Windows XP option.  Everything went well - programs, files, etc. from previous setup.  However - we can not access the old user 'John' folder under Documents and Settings.  This folder has all of the email, excel files, etc. that we need to recover.  The folder shows in the directory but won't allow any current identities to open it.  We have even tried to do it at the dos prompt - no luck.

 

    Any suggestions?