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December 5th, 2015 23:00

Help! Product key doesn't match Windows 7 SKU

Hi,

I have a Dell i5 N4050 laptop that came with pre-installed Windows 7 Pro. Couple of weeks ago, the laptop freezes at starting windows screen. I didn't created a recovery disk or restore point to bring back the laptop to its good condition but what I did was reinstall the Windows 7 Pro instead. When I provided the product key an error in activation occurred " product key doesn't match current windows SKU"

I got some help from Microsoft Technical Support and was asked to provide the Windows 7 Pro product key. They found out the product key is blocked by the OEM.  I was advised to contact the OEM to resolve the issue of Windows 7 failed to activate due product key doesn't mathc current Windows SKU.

Ian 

  

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December 6th, 2015 14:00

ludwigdavid

You need to contact the OEM Dell directly about this issue.

If you do not have a Dell warranty in effect, probably easier to buy an retail OEM copy of Win7 Professional, that has it's own product key.

http://www.newegg.com/Operating-Systems/SubCategory/ID-368

Bev.

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December 6th, 2015 14:00

The key should work with Windows 10 TH2 Installation Media:

http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/

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