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71 Posts
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8382
April 12th, 2004 00:00
Home Page keeps resetting to nothing!!!! please help!
I have a problem that whenever I load up internet explorer, it automatically loads up " http://%68%6F%6D%65%70%61%67%65%2E%63%6F%6D%00@%77%77%77%2e%65%2d%66%69%6e%64%65%72%2e%63%63/%68%70/ " I dont know what this is, or how this happened. I also cannot run windows update, I get a message saying "Windows Update has encountered an error and cannot display the requested page." I have run Ad-aware and Spybot and cleaned out everything I can find, but that still did not help my problem. I have even scanned my whole computer for viruses. Thank you so much if you can help.
Thanks again.
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oldtraveler
2 Intern
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409 Posts
0
April 12th, 2004 01:00
I think I would try to repair Internet Explorer. This link will tell you how.
http://www.theeldergeek.com/repair_ie6.htm
MOTO2000
71 Posts
0
April 12th, 2004 01:00
_rohini_
123 Posts
0
April 12th, 2004 02:00
start--run--inetcpl.cpl [Enter]
under "temporary internet files" click "settings"
click "view objects" delete everything except "update class" [this is the ms win updater]
at the same time delete all your cookies, temporary internet files, and files in
%userprofile%\temp and or %userprofile%\tmp
NOTE: while deleting these files in the temp directory you may not be able to delete them all
you will have to do CTRL+A to select all and then deselect the file which cannot be deleted and continue this process until only files left are the ones that cannot be deleted.
then set your desired homepage and that should hopefull solve the problem.
==rohini
MOTO2000
71 Posts
0
April 12th, 2004 02:00
No, did this not help. I noticed something though. When I click on 'use current' in internet options. The address reads "res://C:\WINDOWS\System32\shdoclc.dll/syntax.htm" This might have something to do with it. I have attached a screen shot of the home page.
jwatt
4.4K Posts
0
April 12th, 2004 04:00
I checked that link with the FireFox browser, and was able to resolve it to www . e-finder . cc.
(edit) DNSStuff.com has a tool for interpreting obfuscated URLs. Here are the results for the URL you posted.
You probably don't recognize that name. It's strong evidence that your browser has been "hijacked". I found several posts searching Google corroborating that.
First check your machine with AdAware and SpyBot, as described in the first link listed below. If neither of those two steps resolves the problem, obtain a copy of HijackThis, again following the instructions in the first link below. Then submit your HijackThis log for analysis.
Jim
Message Edited by jimw on 04-11-2004 10:44 PM
southbalto
18 Posts
0
April 12th, 2004 12:00
MOTO...I think you might have a virus. I got MSBlaster last week and Im still trying to clean things up. I had a lot of the same errors you are experiencing. My IE Explorer also loaded that web page, http://%68...bla bla bla...and could not be reset....
I still havent worked out all the kinks but I just re-formatted my harddrive and re-installed windows..
MOTO2000
71 Posts
0
April 12th, 2004 23:00
thanks jimw, and everyone for helping, i scanned with hijackthis and submitted my log in the help page. I hope to get a reply and find the problem. As soon as this problem happened, I noticed that windows update would not function properly, could this hijacking interfer with windows update? Here is a screen shot of the error message I recieved.
jwatt
4.4K Posts
0
April 12th, 2004 23:00
I suspect it could, but the HijackThis experts would know for sure.
Jim
MOTO2000
71 Posts
0
April 16th, 2004 01:00
_rohini_
123 Posts
0
April 16th, 2004 01:00
You can end the process run by that dll or you can try this tool, that will delete the marked files on boot.
http://www.snapfiles.com/get/moveonboot.html
==rohini
MOTO2000
71 Posts
0
April 16th, 2004 02:00