How can I re-order Windows XP?

Question

My hard drive failed and I ordered a new one that arrived today. I, in my seemingly boundless naievity, seemed to have disregarded the fact it would have come without the OS my system orignally did. I, in reading the forums, have realized that you could have ordered it WITH the HD, unfortunately I was unaware at the time. I have a rather difficult time navigating the Dell website so if somebody could direct me to where I can order a replacement restore disk (Yes I'm under warrenty) I would very much appreciate it. Thank you.

Amber

DoubleDaffy · Answer

I don't know what operating system you are, and your specific computer model and purchase date, but I was under the impression that dell shipped out the OS cd with the computer when you buy it.

Denny Denham · Answer

aohara, That information is certainly not required here, and unless the system was ordered through Small Business you would not have received a CD. Home/Home Office purchases do not include one.

Denny Denham · Answer

aohara,

If you purchased through Home/Home Office use chat to request the XP CD as indicated here. If you ordered through Small Business you can't use chat so you'll have to use phone or email.

You should receive the CD within a week.

aohara · Answer

Ah! My apologies! I have an Inspiron 2200 and I received it in May (it was a gift so I'm not quite certain of the purchase date). I had XP Home Edition.

I know that they sent the CD out with my computer but that hard drive was damaged and became unusable.

europa303 · Answer

Neither do Dimension small business purchases.

Denny Denham · Answer

@europa303 wrote: Neither do Dimension small business purchases. No, but they offer the option of ordering the CD at the time of ordering the computer, an option missing in Home/Home Office.

Windows General

How can I re-order Windows XP?

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