How to get back to Windows 8 from 8.1

Hi cybersa,

Did you try refreshing the Operating System?

If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8.

Please refer to the notes on the link given below:

http://dell.to/178AV7x

Thanks & Regards
Prateek K
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.

No i want to reset to factory settings i,e to Win 8 like when i bought.

I have recovery partition.But i don't know how to use recovery partition.

Hi cybersa,

Please follow the steps given below to reset your PC back to factory defaults:

• Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
  (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
• Tap or click Update and recovery, and then tap or click Recovery.
• Under remove everything and reinstall Windows, tap or click get started.
• Follow the instructions on the screen.

Note:

You'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.

Please revert with the results.

Thanks & Regards
Prateek K
#iworkfordell 

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.

Still you are not answering to my question.
I have Recovery partition.

Can i revert back to Win 8 from Win 8.1?

I don't want to reset or reinstall the os.

Also i tired your steps,It says some error:

Some files are missing.

Hi cybersa,  

Thanks for the reply. 

Yes, you can downgrade from windows 8.1 to windows 8. Please click on the link given below and refer to “Refresh your PC without affecting your files”: 

http://dell.to/INHzug  

Please revert with the results.  

Thanks & Regards
Prateek K
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.

I tried that steps.

When i enter into Update and recovery -> Recovery,It says error:

Some files are missing.

My Laptop didn't came with any OS Disc.

Hi cybersa,   

Thanks for the reply. 

The Windows disk is required to complete the installation process.  Please provide me the Service tag or Express service code of the system in a private message along with your current address and your contact details, so that we can send the discs. To send a Private Message, click my User name and Start Conversation. If you need help in finding the Service tag you may refer to the link given below:  

http://dell.to/XS4313

You may also watch an online video regarding the same: 

http://dell.to/1kSTpiv  

Please reply if you have further queries. 

Thanks & Regards
Prateek K
#iworkfordell 

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.

Once you have the Dell Reinstallation DVD follow Windows Reinstallation Guide/A Clean install of Windows 8.1 for optimum results:

http://philipyip.wordpress.com/dell-community-forums/

Thanks for your reply.

Do you charge for the recovery DVD?

If yes,How much do i need to pay?

Dell have never stated what the charge for a Reinstallation DVD is for a system in and out of warranty. This makes it very unfair; customers have quoted being charged prices ranging free to more than the cost a Windows Retail license.

Hi cybersa,

Thanks for the reply.

Please provide the Service Tag or Express Service code of the system in a private message and let me check what the best I can do for you. To send a Private Message, click my User name and Start Conversation. If you need help in finding the Service tag you may refer to the link given below: 

http://dell.to/XS4313

You may also watch an online video regarding the same: 

http://dell.to/1kSTpiv

Please reply if you have further queries. 

Thanks & Regards
Prateek K
#iworkfordell 

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.