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16.1K Posts

February 9th, 2013 07:00

See the information here you must request a Windows Reinstalaltion DVD or USB:

Requesting a Windows 8 Reinstallation DVD or Windows 7 Reinstallation DVD [Downgrade Rights] Poll

There is no way to get a reinstalaltion DVD shipped with the system. US customers can request one using an online form and it usually works out okay they get the media free of charge however there are some cases where they must phone technical support and this is problematic. European customers and other customers must also phone Dell technical support. Phoning of technical support leads to:

• Customers being refused media and being told they must get it off Microsoft.
• Microsoft then tell the custmer they must get it off Dell.
• Dell telling customers they must purchase a enw license of Microsoft.
• Dell telling customers they do not do reinstallation DVDs.
• Dell charging European custmers up to £30-£60 for media and sending the same media to US customers for absolurtely free,
• There being no download .iso for the OEM OS.

I also had an assortment of ideas on IdeaStorm with regards to clean installation. You may vote on the poll and these IdeaStorm ideas if you agree with them. Good luck!

Reinstallation Media

Windows 8 OEM .iso Download Link

Windows XP, Vista, 7 OEM .iso Download Link

Request Reinstallation DVD form [Rest of the World]

Windows 7 Availability

Sell systems with a Windows 8 Professional  license and Downgrade Rights to Windows 7 Professional Preinstalled with the ability to have both media

Supported Systems for Windows 8

Increase Windows 8 BIOS Updates/Driver Availability on XPS/Alienware Systems

Windows 8 Start Menu

Dell8 - Work Again with StarDock to Give Windows 8 a Proper Start Menu

Drivers and Downloads Improvements

Driver ID Database for all Dell Drivers and Operating Systems

Drivers and Downloads Page: Suggested Upgrades

More of the "Dell FTP"/"Drivers and Downloads" and less of "My Dell Downloads"

Digita Persona - Windows 8 Driver available from Drivers and Downloads

Dell Touchpad Windows 8 Gesture Universal Driver

Dell Wireless/Broadcom Universal Driver

One Dell Quickset for All Dell Systems

System Configuration

Less Cryptic Information under System Configuration

Dell System Configuration Listing Not Helpful

 

5 Posts

February 9th, 2013 09:00

can i install windows 7

9 Legend

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16.1K Posts

February 9th, 2013 10:00

You can install Windows 7 but you will need to purchase a Windows 7 license.

5 Posts

February 10th, 2013 03:00

any windows 8 64bit download free

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16.1K Posts

February 14th, 2013 00:00

3 Posts

July 22nd, 2014 04:00

Thanks for the information

I am accidentally deleted everything. I did not do backups.
But then, how to install Win 8 on a Dell XPS without free download! LOL
Which OS can replace windows?
Ubuntu?
Any suggestions?
 
 

9 Legend

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16.1K Posts

July 22nd, 2014 11:00

Thanks for the information

I am accidentally deleted everything. I did not do backups.
But then, how to install Win 8 on a Dell XPS without free download! LOL
Which OS can replace windows?
Ubuntu?
Any suggestions?

See my notes here:

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/request-a-reinstallation-dvd-from-dell/

3 Posts

July 25th, 2014 12:00

I really appreciate the help. Here in the forum.

But I really do not understand the policy of Mikrosoft and Dell.I made a mistake that I ever bought a Dell computer.

Tell me how to installed Win 8 oem. I have purchased a license. The product key is stored on my motherboard. One week I'm looking for win 8 oem. That could be installed a on my computer. But I can not install win8, even though I have a license.

But I found a mile pirated versions that can be downloaded and installed in two hours. Now let me explain someone who supports piracy. I or Mikrosoft or Dell?

Crazy paranoid people.

Now I'm working in Ubuntu. Funny no pirated versions I have not found. I am very disappointed. Too bad money for a product that does not work and which do not have support.

9 Legend

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16.1K Posts

July 25th, 2014 15:00

But I really do not understand the policy of Mikrosoft and Dell.I made a mistake that I ever bought a Dell computer.

Ubuntu is free and easy to download. Open source products do not care about product activation or piracy.

Dell used to include a Reinstallation DVD with every computer but Microsoft stopped them from doing that.

You can use an unofficial download alongside my notes to clean install, i.e. input the generic product key: 

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/microsoft-product-activation/obtaining-your-oem-bios-embedded-slp-product-key-using-rw-everything-oem-only/

Alternatively you can request media by calling Dell technical support.

 

3 Posts

July 26th, 2014 00:00

I would not buy a computer if I knew that such problems.
Under the full support I understand that my computer works.
If we talk about support, then Dell sucks even more than Microsoft.

I've bought and paid for. And what do I get?
Is that even legal?
Theft is now legal?
 
I really thank you all on this forum for answers. And thank to the people who work on open source.
 
LOL, Where the hell have I lived?

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16.1K Posts

July 26th, 2014 06:00

I agree with you and have been one of the most vocal about problems with installation media. Microsoft have been hammered with negative feedback all over these boards, Microsoft Answers and other forums. Rumours are that they are going to address these issues with Windows 9. The popularity of the workaround sin my installation guides now over 1 million views also demonstrates the amount of users looking for workarounds.

Dell support is limited with Microsoft products because they have their hands tied. Microsoft will support Windows better but charge you for a full retail license... Dell provide a means of making recovery media when the system is new with Dell Backup and Recovery. The problem is that:

  • Most users will not make recovery media or only look for it when theres a problem
  • The Recovery Media does not allow for a true clean installation

The thing is all other OEMs will have the same issues. One good thing to note is that Dell have improved with telephone support media requests since the first posts of this thread.

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