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September 26th, 2006 03:00

I accidentally deleted my sound

Yesterday I accidentally deleted my sound (soundmax?) and am now unsure with what I should do. I tried to retrieve it by giving some 'undelete' programs a try, but none seemed to work. I've also tried downloading new sound drives and trying to install them, but so far that hasn't worked either (no doubt because I need the type of driver to be exact). So I'm just wondering what I should do. Is it possible to give Dell my service tag and have them help me from there? I feel really clueless as to what I should be doing out of trying to recover the deleted drive, or simply getting a new one. I hope you can help me, thanks in advance.

2 Intern

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12K Posts

September 26th, 2006 03:00

You uninstalled the device or deleted the driver?  Either is easily fixable.

September 26th, 2006 03:00

The device I think;-- I'm not really good at this type of thing. So how do you go about fixing that?

2 Posts

September 26th, 2006 05:00

 System restore should fix your problem.Click start, all programs, accessories system tools, system restore than restore my computer to an earlier time. Just make sure you pick a time before you deleted your sound.

2 Intern

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12K Posts

September 26th, 2006 05:00

Reboot and go to the Device Manager.  If youunistalled the device, it will show up upon rebooting and try to install  itself.  With the Device Manager (Right Click My Computer>Properties>Hardware Tab>Device Manager Button) you will see a yellow excalmation mark if the device is present but need a driver).
Download the driver and install it.

September 26th, 2006 06:00

Thanks for your help so far everyone.. the only problem with downloading the driver and installing it is, I've tried that already before but none have worked.. probably because I need the exact right type I'm guessing. I've also tried 'system restore' but for whatever reason it wouldn't let me do that either (I tried two different earlier days but neither worked. It didn't say why either, just that the system could not be restored to that time). Would there be a reason for this??

September 26th, 2006 06:00

No doubt a stupid question, but how do you know what the exact model of your machine is? I know the serial tag(?) (I think.. there's a few numbers there, so I'm sort of confused as to which one it is (I tried typing it in somewhere where you could put your serial tag, but there wasn't enough room for all the numbers :smileysad: ) ) that the computer's a Home Edition-- things like that, but.. what else do you have to know? It all sounds so complex. It also seems like it would be hard to find the exact right one to download.

2 Intern

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12K Posts

September 26th, 2006 06:00

Inpsiron or Latitude laptop? Dimemsion or XPS desktop?  Then there would be model numbers for these brands.  These models numbers are clearly stamped on the machine in a couple of places.
 
XP Home Edition is the verison of Windows XP you are running.

Message Edited by jmwills on 09-26-2006 09:34 AM

2 Intern

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12K Posts

September 26th, 2006 06:00

What machine model do you have?  Be very specific.  Like..Inspiron E1505.  Please do not list a serial number or System Tag # here.  It is against the rules of the forum, don't ask me why.  Seems rather silly to me.

Message Edited by jmwills on 09-26-2006 09:24 AM

2 Intern

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12K Posts

September 26th, 2006 07:00

That's good news.  Now, create a Restore point.

September 26th, 2006 07:00

Ah, fixed it! I managed to find the right download. Thanks for all your help!!
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