IE, DNS Error

ward8894,

You can try this and it might help and it won't hurt. Copy the following bold text below to notepad and 'Save As' Delta.bat. Save to the C:\ drive (not to a folder). Then in scheduled tasks have it run at start up. If index.dat becomes to large, it can cause the 'page cannot be displayed' problem. This might not cure every 'page cannot be displayed' problem but should get rid of most of them. This MS article describes the problem in Win 2000. We don't have this option in Win98.

http://support.microsoft.com/default.aspx?scid=kb;en-us;293402

@echo off
deltree /y c:\windows\tempor~1\content.ie5\index.dat>nul
cls

 

Hi,

Well, this is a bit of work, but if it gets the job done, then it will have been worth the effort and it does sound as though you've about reached the end of your rope, so to speak.  I never personally have had this problem, but I saved the following information that I encountered a long time back just in case it would be useful for me or someone else in the future.  I hope this helps. 

NON-DISPLAY OF WEB PAGES IN INTERNET EXPLORER

This document describes a method to correct a computer system that has lost the ability to resolve domain names on the Internet. The problem is manifested when the Internet browser is started and you are unable to display Internet websites. The page defaults to the "The page cannot be displayed" display with the following result displayed at the bottom of the page:

res://C:\windows\system\shdoclc.dll\dnserror.htm

Microsoft has stated that this problem occurs when the dial-up networking entries in the registry get corrupted. The cause of the corruption has not been identified, but it can occur after various actions that have affected Dial-Up Networking. Adding a new network adapter or TCP/IP protocol, or upgrading from one level of operating system to another (e.g. Windows 95 to Windows 98) are situations that could cause this problem.

The 'fix' for this situation requires unloading Dial-Up Networking from the computer. Deleting registry entries related to Dial-Up Networking. Finally re-installing Dial-Up Networking to restore the correct registry information.

1. To begin, remove Dial-Up Networking as follows:

Click Start > Settings > Control Panel > Add/Remove Programs, then select the 'Windows Setup' tab. Highlight the 'Communications' component and click on the 'Details…' button. Uncheck the box for 'Dial-Up Networking', then accept all changes by clicking 'OK' wherever appearing. Restart the computer when prompted.

2. After the computer reboots, modify the registry as follows:

Click Start > Run, type in the word regedit, then click OK.
When the registry opens, on the toolbar, select 'Registry', then select 'Export Registry File…'. Save the entire file (Export Range= 'All') to a suitable location (the Desktop is fine).
(This action backs up the registry into a file that can be restored in case something goes wrong during this procedure. You can import this registry file back if necessary.)
CAUTION: MODIFYING THE REGISTRY CAN CAUSE YOUR COMPUTER TO BECOME INOPERABLE. BE CAREFUL.

Perform the following sequence of steps; click 'YES', if asked, when deleting:
· Click + on HKEY_LOCAL_MACHINE,
· Click + on 'System' below that,
· Click + on 'CurrentControlSet' below that,
· Click + on 'Services' below that,
· Highlight the 'Winsock' folder below, right click the mouse, then select 'Delete',
· Highlight the 'Winsock2' folder below, right click the mouse, then select 'Delete',
· Locate the 'VxD' folder above where the Winsock folders were (still inside 'Services'),
· Click + on 'VxD',
· Highlight the 'AFVXD' folder below, right click the mouse, then select 'Delete',
· Highlight the 'DHCP' folder below, right click the mouse, then select 'Delete',
· Highlight the 'MSTCP' folder below, right click the mouse, then select 'Delete',
· Highlight the 'Winsock2' folder below, right click the mouse, then select 'Delete'.

Exit the registry editor.

3. Re-install Dial-Up Networking as follows:

Click Start > Settings > Control Panel > Add/Remove Programs, then select the 'Windows Setup' tab. Highlight the 'Communications' component and click on the 'Details…' button. Check the box for 'Dial-Up Networking', then accept all changes by clicking 'OK' wherever appearing. Restart the computer when prompted.

Start the Internet browser and display a web page. Everything should work normally.

Jim McNamara

Message Edited by jimmymac_4 on 11-11-2003 09:39 AM

jimmymac is the man

winsock was the problem.  As I was reading over your fix and getting ready to regedit, my dsl provider contacted me with a winsock program fix, so I ran that.  It cleared my problem which the dsl vendor said is fairly common with Windows 98.