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52 Posts
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705
July 21st, 2004 23:00
IE problems that need fix
I have had problems with IE not displaying graphics properly so I went to MS' technical chats and they told me to edit the registry, and reinstall from an online d/l. Now I did that and everything went fine until the d/l program would not install because it "did not pass the windows logo testing". now i'm like ...! Now, every time I log in to my account, a window comes up asking me whether I want to resume my install or start a new one. I tried both and they still won't work. I just turned the IsSet registry item for IE back on to 1 so I could use it again. I just decided not to fix it. But the bloody window still comes up. Anyone know how I could get rid of this? The install executable I deleted but it still does iT!
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spintwo
52 Posts
0
July 22nd, 2004 01:00
Denny Denham
2 Intern
•
18.8K Posts
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July 22nd, 2004 01:00
The following should allow you to correct the Logo Testing error and reinstall IE (from this Microsoft site:
Problem Description:
When you try to install a package from the Windows Update Web site you receive a message stating that the software has not passed Windows logo testing and will not be installed..
Resolutions:
Suggestion 1
==========
This problem can occur if the hotfix installer was referencing:
C:\WINDOWS\system32\CatRoot2\edb.log and the file was corrupt. Either renaming C:\WINDOWS\system32\CatRoot2\edb.log or renaming the entire
C:\WINDOWS\system32\CatRoot2 folder will allow the hotfix install to complete
normally.
--------------------------------------------------------------------------------
Suggestion 2
============
Register the following system files.
1. Click "Start," and then click "Run."
2. Type "regsvr32 licdll.dll" (without quotes).
3. Click "OK."
4. Type "regsvr32 regwizc.dll" (without quotes).
5. CLick "OK."
--------------------------------------------------------------------------------
Suggestion 3
============
This problem can also occur if the Cryptographic Services have been disabled.To resolve this problem:
1. Click "Start," and then click "Run."
2. Type "Services.msc" (without quotes).
3. Double-click "Cryptographic Services." If the service has been disabled,enable it.
4. Attempt to download and install Windows Updates again, and then check to see if the
problem is resolved.
--------------------------------------------------------------------------------
Suggestion 4
============
The symptom can occur if the "Microsoft Root Authority" certificate or the "NOLIABILITY ACCEPTED, (c)97 VeriSign, Inc." certificate under Trusted Root Certification Authorities has been removed. On another computer that has the Microsoft Root Authority certificate installed, do the following:
1. Open Internet Explorer
2. Click "Tools," and then click "Internet Options."
3. Click "Contents."
4. Click "Certificates."
5. Click "Trusted Root Certification Authorities."
6. Scroll down until you locate Microsoft Root Authority certificate.
7. Click "Export."
8. Follow the prompts to export the certificate to "DER encoded Binary
x.509(.CER)file." On the computer that cannot install the update, follow the steps to import the certificate you saved.
spintwo
52 Posts
0
July 23rd, 2004 03:00
Abrandoned
211 Posts
0
July 24th, 2004 01:00
Do not use Explorer. It has security holes in the explorer browser.
Files you download are automatically saved to your Desktop so they're easy to find. Fewer prompts mean files download quicker.
Download firefox at http://www.mozilla.org/products/firefox/
spintwo
52 Posts
0
July 24th, 2004 02:00
100mph
1.2K Posts
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July 24th, 2004 04:00
Take the link in my signature, and check all startup points.
Also check "Reinstall" folder - it should be above "Run" in HKEY_LOCAL_MACHINE.
Please let me know what's up.
Message Edited by 100mph on 07-24-2004 01:17 AM
spintwo
52 Posts
0
July 24th, 2004 16:00
100mph
1.2K Posts
0
July 24th, 2004 20:00
Will let you know if I find something.