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31 Posts

5790

February 4th, 2007 19:00

Improper shutdown(Inspiron 6400 vista rtm)

Hi,
I have dual boot vista rtm and MCE on my new Inspiron 6400. This morning I closed the lid without turning off the laptop before I went out. After I came back, I opened it and my laptop has rebooted and I saw a dialog box saying that my laptop just recovered from a improper shutdown. It says a BlueScreen happened and shows me some names of files: Mini020307-02.dmp, sysdata.xml, Version.txt .
Actually, the same thing has happened 4 or 5 times during a few days.
If someone can help me, that'll be great.
Thanks!

BTW, it mentioned about minidump, what is it? I checked that folden but it seemed to emptied after the reboot.

517 Posts

February 4th, 2007 19:00

A minidump is data that MS can use to troubleshoot your problem.
  • Are you in Vista when this happens?
  • Are all your drivers up to date?
  • Does the same thing happen when you click the 'Sleep' button on the Vista start menu?

517 Posts

February 4th, 2007 20:00

You can wake up the laptop by pressing the same button you use to start it. :smileywink:

31 Posts

February 4th, 2007 20:00

Thanks
1.Yes
2.Yes, I download all the required vista 32 drivers from the dell website and installed them once I finished the vista setup.
3.I just tried, but I don't know how to wake up my laptop:smileyindifferent: and I had to reboot brutally.
 
The weird thing is that it never happens when the lid is open or it's just closed for a while.


Message Edited by andy_tok on 02-04-2007 04:26 PM

31 Posts

February 4th, 2007 20:00

Lol, i thought I was supposed to press another button. Actually, I tried by pressing the Power button but seemed to be useless. I'll MCE then.
EDIT:Nevermind, I just realised that I pressed hibernate instead of sleep.


Message Edited by andy_tok on 02-04-2007 04:56 PM

31 Posts

February 5th, 2007 19:00

Oops, same problem happened again. Any ideas?

517 Posts

February 5th, 2007 20:00

Which video drivers are you using? Dell's?

517 Posts

February 5th, 2007 21:00

I'm not seeing any here on my 6400. I wonder if it could be due to a program running in the background? AV, etc.

31 Posts

February 5th, 2007 21:00

Yes, for 32bit Vista. I just tested it in MCE when I closed the lid and left it for a while. EVerything was fine. Maybe some incompatibilities with Vista?

31 Posts

February 5th, 2007 23:00

Ya, I was thinking about that too. I'll probably try to test it with the "suspicious" background programs disabled  tonight and see what it turns out. Thanks for the replys.:smileytongue:

31 Posts

February 6th, 2007 01:00

I disabled the automatic restart when BSOD occured. And finally saw what the problem is.
"
Driver_power_state_Failure
0X00000009F
.....
"
I'll post the picture later.
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