Unfortunately, it did not work. I dont know but seems the driver available for download in that page is exclusive for 32bits, and for any reason that I dont know, the W7 64bits it is not accepting that driver instalation... I m still looking for a valid driver...
I had the same issue with a new OptiPlex 5050. The PC is Windows 7 x64, so I downloaded the driver for Windows 7 x64 according to Dell's website. But I think the driver is actually for Windows 10. That is my guess. I am trying to download a driver from Intel's site now, just to see what happens. I already installed the chipset driver and that didn't affect the issue.
This system ships with both Skylake (i3-6100) and Kaby Lake (most of the i5 and i7 options, 7xxx parts). ONLY the Skylake CPUs support Windows 7 -- if you have a Kaby Lake CPU, the only supported OS is Windows 10 -- there is no legacy OS support for anything newer than the sixth-generation CPUs.
If you do have the Skylake CPU, you will need to obtain the software image for it -- or prepare one yourself -- none of the Microsoft-supplied install images support the Skylake platform.
Not a single one of these threads is answered with a solution. I am amazed. It looks like a situation where the DELL is not detecting the presence of Intel HD 4000 at all. There are also signs of problems with the Intel H77 chipset in this case.
DELL-Jesse L
Moderator
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17.9K Posts
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April 7th, 2017 09:00
tbijani,
Install the chipset drivers first, reboot the computer and then install the video card drivers.
tbijani
2 Posts
0
April 7th, 2017 11:00
Thanks for your reply Jesse!
Unfortunately, it did not work. I dont know but seems the driver available for download in that page is exclusive for 32bits, and for any reason that I dont know, the W7 64bits it is not accepting that driver instalation... I m still looking for a valid driver...
Thanks
rdunnill
6 Professor
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8.8K Posts
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May 22nd, 2017 23:00
Have you tried downloading a graphics driver directly from Intel?
fluxblocker
16 Posts
0
December 14th, 2017 09:00
I had the same issue with a new OptiPlex 5050. The PC is Windows 7 x64, so I downloaded the driver for Windows 7 x64 according to Dell's website. But I think the driver is actually for Windows 10. That is my guess. I am trying to download a driver from Intel's site now, just to see what happens. I already installed the chipset driver and that didn't affect the issue.
ejn63
9 Legend
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87.5K Posts
0
December 17th, 2017 07:00
This system ships with both Skylake (i3-6100) and Kaby Lake (most of the i5 and i7 options, 7xxx parts). ONLY the Skylake CPUs support Windows 7 -- if you have a Kaby Lake CPU, the only supported OS is Windows 10 -- there is no legacy OS support for anything newer than the sixth-generation CPUs.
If you do have the Skylake CPU, you will need to obtain the software image for it -- or prepare one yourself -- none of the Microsoft-supplied install images support the Skylake platform.
https://www.dell.com/support/article/us/en/19/how11804/how-to-install-windows-7-on-systems-with-skylake-chipset?lang=en
martincho8002
41 Posts
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December 29th, 2017 15:00
Not a single one of these threads is answered with a solution. I am amazed. It looks like a situation where the DELL is not detecting the presence of Intel HD 4000 at all. There are also signs of problems with the Intel H77 chipset in this case.
rdunnill
6 Professor
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8.8K Posts
0
December 29th, 2017 17:00
I have a Dell with Intel 4000 graphics (OptiPlex 9010 SFF) which I will be configuring shortly.
I'll post here on the results.
rdunnill
6 Professor
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8.8K Posts
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December 30th, 2017 01:00
I right-clicked the video adapter in Device Manager and selected Update Driver. The Intel 4000 graphics driver was found, downloaded and installed.
OS is Windows 7 32-bit.
Anna-S
10 Posts
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September 8th, 2018 11:00
I'm having the same problems, "This computer does not meet the minimum requirements ..." when trying to update the Intel GFX driver.
I have a XPS 8500, 64 bit, Processor Intel Core i5-3450 CPU @ 3.10GHz.
OS Windows 7.
ARE THERE ANY SOLUTIONS??
Holmesm
2 Posts
0
January 26th, 2019 13:00
Try this:
https://www.youtube.com/watch?v=7w9JofZQkxI
Worked for my Optiplex 5050 & Windows 7 Pro.