Internet Explorer crashing and freezing! HELP!!

Question

Hello I need help:smileymad: when im browsing the internet and some pages make my internet explorer freeze and crash it's doing this at least 5 times a day minimum! I need help on how to resolve this I have tech support but now Dell has addt'l support that I cannot AFFORD right now. I need to know how can I reslove this issue. Do I need to do a system restore? To wipe out everything and restore my system to it's factory settings? Or can something be done to just fix my internet explorer?   Thank You this is my first time posting here :smileyhappy:

volcano11 · Answer

Are you running antivirus software with up to date virus definitions?  Have you checked your system for spyware and malware and removed all that is found?   Steve

Carold2005 · Answer

Thanks Steve for responding, I have Mcafee and it's ALWAYS doing updates lol. I also have Spybot and Mcafee Spyware remover on there as well. I have never heard of Malware what's that?

chuket · Answer

Carold2005

If IE is at fault, you can run this IE repair:

Type or copy/paste the following bold text into the Run dialog box off of the Start Menu:

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 C:\windows\inf\ie.inf

If it hesitates and asks for the location of a certain file (ie. Iexplore.ex_), point it to your i386 folder (use the browse feature if needed). If you can't find the correct location, do a search for the file asked for during the repair and make note of the path and use that path for the location. If the repair goes to completion, IE will be restored.

Carold2005 · Answer

Thank You but that does NOT work it's asking for a Windows XP service pack 2 cd which I do not have :smileysad:

redwolfe_98 · Answer

carol, are you getting any error message? it might help to know what the error message is, if you are getting one..   you could try running 'sfc /scannow'.. go to start/run and type 'sfc /scannow' (minus quotation marks)   the problem could be caused by a program like ad-aware removing a spyware file, but not removing the associated regkeys.. you could fix that by removing the regkeys, but you would have to know which ones were the good ones and which ones were the bad ones..   you could download and run 'hijackthis', and get help in the 'hijackthis' forum..   you could reformat.. if you want to reformat, look at the reinstall guide for your computer in 'dell support'..   if you do reformat, after doing a clean install of win xp et al, you need to have a firewall running before re-connecting to the internet..     Message Edited by redwolfe_98 on 09-19-2005 09:55 AM

chuket · Answer

Carold2005   Asking for the CD is normal and the CD should not be needed. Read my previous post. What is the file name it is looking for? Whatever file it needs should be in your i386 folder or dllcache folder.

Windows General

Internet Explorer crashing and freezing! HELP!!

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