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December 17th, 2003 16:00

Logging on and off problems

Hello forum friends,

My puter inexplicably crashed on Wednsday morning.  All my data was lost.  With some meager help from a Dell tech, I reloaded my Windows XP among other programs.

The problem is that nothing is the same, especially when logging on and off.  Before all I had to do was turn on puter, then click on my picture and name icon to get to my desktop.  From there I could log on to the net if I chose to. 

Now I get at least three windows like the connection manager, a box that says "owner" and demands my password and one that I don't know what it is doing. lol!  The same applys to log off and shut down.  When I hit log off, I get another box that offers me to log on again and also demands my password.  It's ridiculous, and I've been in everything I can think of to correct this.  No such luck.

Does anyone with a lot more computer savvy than me have any ideas on how to fix this mess?  If so I would love the help.

Thank you,  Tigglith

2 Intern

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18.8K Posts

December 17th, 2003 20:00

Tigglith,

If you have an account in your name which has administrative privileges, go to Start|Control Panel|User Accounts and delete the "Owner" account. If there are other accounts there that you did not create, you can delete them also. If you do not have a password on your account you should then be able to boot straight to your desktop.

Post back with any progress (or lack thereof).

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