lost my system factory image restore

Question

A while back my hard drive had a really bad virus and i everything on my hard drive was pretty much toasted,

And well i reformatted the whole drive and well no i don’t have any of my factory image restore setting

And i was wondering if it’s possible to get that back by downloading it from dell or something like that

When i bought my computer i had all those options of fixing using the factory image restore setting now i don’t

Can someone please help?

fireberd · Answer

The Dell PC Restore - recovery partition is not user recoverable - strictly a factory image. Your only option is installing using discs. Had you used the Dell PC Restore to restore the PC rather than what you did you would still have everything. Even with a virus you could have used the Dell recovery as it would reformat the hard drive (and get rid of any viruses).

walbek · Answer

somewhere on this dell site (i don't remember where, maybe someone here on the forum can back me up on this and tell you where)but i was able to get a one time replacement copy of the cd's that came with the system from dell. mine originally didn't come with cd's with my system

RobinBredin · Answer

Hi, Last I hear, dell were not supplying a disc for Win 7, however, no harm in trying. See HERE if you live in the US, if not, ring your local dell support.

joelcrux · Answer

so if i request the disc i hopefully be able to get my factory image restore thingy back, cause i used to have the dell local back up thing and i lost it when i reformatted everything

kirkd · Answer

No, you would get a Windows 7 disk that you use to install a 'clean' OS. You will also get a disk of hardware drivers that will need to be installed. As far as I know Dell does not supply recovery disks with the 'factory install', as HP does.

Windows General

lost my system factory image restore

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