Machine Probllem

Hi I recently purchased a Dell inspiron N5110 (windows & Hope Premium 64 bit) and while starting it up for the first time it experienced an error. Maybe it's because I tried installing wireless drivers via Drivers Pack Solutions, or something else. Ever since then it ha s been having problems while booting and hence forcing me to format it everyonce in a while. And inorder to install another OS to it it must be a 32 bit OS otherwise it is failing to install a 64 bit OS. What will I do to recover my meachine to it's original state of having a 64 bit OS plus wireless drivers?

Did you use the F8 to get your system back to factory state HERE, or did you use a disc to format, and reinstall the OS. HERE. You should have got a disc with all the drivers on it.

Hi Jackson Wamuiga

My name is Vikram and I work for the Social Media and Community Team at Dell. I regret to hear that your new system is not working. Please add me as a friend by clicking on my ID "DELL-Vikram M" and personal message me your system's service tag, phone number, alternate contact number and the best time to reach you along with your time zone and I will call you and will let you know the next course of action to fix this issue.

Glad to assist you!

Thanks and regards

Dell_Vikram_M

Dell Social Media Responder

https://twitter.com/DellCares

http://www.facebook.com/Dell