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3866

February 7th, 2005 22:00

McAfee Update.com Task Scheduler

I just recently purchased a Dimension 8400 with Windows XP Service Pack 2.  McAfee Security Center was previously installed.  While looking through the Windows Directory (sorted by date), I noticed a file named SchedLgU (text file).  It contains the following:   "McAfee.com Update Check (user currently logged on) .job"  (mcupdate.exex) ERROR.  The attempt to retrieve account information for the specified task failed; therefore, the task did not run.  Either an error occurred, or no account information existed for the task.  The specific error is 0x8004130f:  No account information could be found in the Task Scheduler security database for the task indicated. 
 
I then went to Control Panel, Performance and clicke on Scheduled Tasks.  I found McAfee update.com entries for all four (4) of the users of this computer.  Each task was scheduled for EVERY 5 minutes for 24 hours a day.  A little excessive?  I then deleted all scheduled tasks and went to the McAfee Security Center - Updates - and checked Disable Security Updates.  However, whenever a family member logs onto the computer, a new McAfee update.com scheduled task occurs with the above configuration of 5 minutes for a 24-hour period.  If I change it to reflect a Weekly update, when you log back on, it creates yet another with the default of 5 minutes/24 hours.  I will manually update McAfee, I don't need to be reminded by a program.
 
I have unsuccessfully attempted to communicate with McAfee's Live Technician, who seems to follow a "script" and obviously not reading what information I provide.  They have recommended uninstalling all of McAfee - seems as though that is their "default" solution for everything.
 
Any thoughts by anyone?  I have thought about using MSCONFIG, and unchecking the Mcupdate.exe under the Startup list to see if that might help.  However, I thought I would see if anyone else may have experienced this occurrence prior to doing that.
 
Thanks.

12 Posts

February 9th, 2005 19:00

Here is what I found on the McAfee Message Boards - essentially, McAfee has a program that resets the Autoupdate feature (5 minute intervals for a 24-hour period) every time the computer is booted, regardless of whether you change the settings or not!

http://forums.mcafeehelp.com/viewtopic.php?p=168666#168666

 

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