donzoni

16 Posts

30573

September 16th, 2006 22:00

Microsoft Outlook opens multiple windows of Internet Explorer

When I click on someone's email address which is in an email I have received, multiple (57 or 58) windows of Internet Explorer homepage open! What can I do?

Responses(25)
Solutions(0)

Ramesh Srinivas

107 Posts

0

September 17th, 2006 03:00

Hi,

This should apply.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

donzoni

16 Posts

0

September 17th, 2006 12:00

Thanks, Ramesh! I will try those fixes today.

donzoni

16 Posts

0

September 17th, 2006 17:00

Ramesh,

I

donzoni

16 Posts

0

September 17th, 2006 17:00

Ramesh,

I have tried the first part of your suggested solution which involved trying to set a different mail client and then re-doing the procedure and setting my preferred email client again and that did not work.

When I tried the regedit.exe new string value, I am unable to find the branch: HKEY_CLASSES_ROOT\mailto. Can you help me with that?

Thanks,

Don

rickmktg

2 Intern

•

11.9K Posts

0

September 17th, 2006 20:00

To add to a recent post, simply click on it, pick Message Options, then Edit.

Ramesh Srinivas

107 Posts

0

September 18th, 2006 16:00

Hi Don,

The mailto key need to be present in order for the mailto: protocol links to work. Try this:

Click Start, Run and type:

cmd.exe /k reg query hkcr\mailto

Press Enter.

Copy the output and paste it in your reply.

donzoni

16 Posts

0

September 22nd, 2006 14:00

Ramesh,

This is what I got when I input what you told me:

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\mailto
       REG_SZ URL:MailTo Protocol
    EditFlags   REG_BINARY      02000000
    URL Protocol        REG_SZ

HKEY_CLASSES_ROOT\mailto\DefaultIcon

HKEY_CLASSES_ROOT\mailto\shell

C:\Documents and Settings\Owner>

donzoni

16 Posts

0

September 22nd, 2006 14:00

Ramesh,

This i

donzoni

16 Posts

0

September 22nd, 2006 14:00

Ramesh,

This is

Ramesh Srinivas

107 Posts

0

September 22nd, 2006 14:00

Hi donzoni,

It's evident from the output that the default mail client is not correctly set. See if the DefaultMail utility helps.

http://windowsxp.mvps.org/defaultmail.htm

Other options

If you're using Outlook Express, execute these commands from Start, Run:

"%ProgramFiles%\Outlook Express\MSIMN.EXE" /REG

-and-

regsvr32 "%ProgramFiles%\Outlook Express\msoe.dll"

rickmktg

2 Intern

•

11.9K Posts

0

September 22nd, 2006 17:00

donzoni wrote:

Ramesh,

This is what I got when I input what you told me:

To add to a recent post, simply click on it, pick Message Options, then Edit.

donzoni

16 Posts

0

September 24th, 2006 16:00

Ramesh,

Do you recommend me running the Registry Mechanic 5.2 that is freeware on your website? I would really love to try it to see if it stops these Outlook problems and other slow performance problems on our computer.

Ramesh Srinivas

107 Posts

0

September 25th, 2006 02:00

Don,

Registry cleaner is not required. Have you tried the steps I posted earlier?

donzoni

16 Posts

0

September 25th, 2006 12:00

Sorry, Ramesh, I have not tried them yet but I will now. Thanks for all your help.

donzoni

16 Posts

0

September 25th, 2006 13:00

Ramesh,

When I typed in "%ProgramFiles%\OutlookExpress\MSIMN.EXE"/REG I got a message saying it could not find that file. Don't know what to do next. Can you help??

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Microsoft Outlook opens multiple windows of Internet Explorer

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